CRM Creatio

one platform to automate end-to-end customer journey with no-code and a maximum degree of freedom

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Creatio Named a Leader in the 2021 Gartner® Magic Quadrant™ for Sales Force Automation for the Third Year in a Row
Creatio was named a Strong Performer for its Digital Process Automation offering by independent research firm

Genuine care for our clients

What our customers say

We are utilizing Creatio as an enterprise CRM and business process management solution. Implementing Creatio is a part of our digital transformation journey.
Butch Knowlton
Executive Vice President
& Chief Information Officer at Ringler
From large-scale case processing automation to customized SLA management tools, omnichannel communication solutions, and actionable customer analytics, the system serves us as a one-stop-shop in delivering great customer experience.
Vazha Mantua
Deputy CIO at Bank of Georgia
Creatio's low-code/no-code capabilities make it possible to gain autonomy and efficiency, projects that used to take months are now completed in weeks or even days.
Jacob G.
Communication & Marketing Manager
We customized the platform and built workflows that help complete all the tasks quickly. Single customer view and data-driven analytics enable us to operate more efficiently and increase conversion rates.
German Delgado
Head of V Sales at Go Virtual
Studio Creatio simplifies and streamlines our software development lifecycle. It makes debugging, testing, and deployment process so much easier.
Nikita K.
Senior Sales Analyst
Creatio is a foundation for designing and management of all internal business processes. We customized our lead and opportunity management processes, automated complex compliance processes, and customer onboarding.
Valērijs Bikovs
Head of Internal Automation
Department at Decta
Creatio provides advanced analytics and reporting capabilities to track performance, identify areas of improvement and make data-driven decisions for your sales and marketing departments.
John Aldous Earl L.
L1 IT Infra Engineer at CIMB Bank Philippines
We are now equipped with intelligent solutions to handle all customer-facing processes: sales, marketing, customer service operations, medical underwriting, and claims management.
David Slaney
Consultant - Project Manager
at Saskatchewan Blue Cross

Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs

Automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
Automate sales processes of any type with no-code and maximum degree of freedom.
Automate customer service workflows of any complexity with no-code and maximum degree of freedom.

Not sure where to start?

Talk to your personal low-code/no-code expert to learn how to automate workflows and build applications with maximum degree of freedom using CRM Creatio

CRM Creatio key features

Unified CRM experience

Boost productivity and collaboration with the unified UI/UX, shared database, and multi-team, multi-workspace data processing workflows across all CRM Creatio modules.

Industry workflows for
20+ verticals

Creatio solutions for specific verticals to automate industry workflows of any complexity and scale
Banking
Credit Unions
Mortgage
Insurance
Manufacturing
High tech
Transportation
Business Services
Retail
CPG
Pharma
Telecom

360-degree customer
view

Deliver personalized customer experiences with full visibility into the customer’s profile, history of interactions, and AI/ML-generated insights based on customer-specific internal and external data.

Unlimited no-code
customization

Create unique business applications on top of CRM Creatio and customize its core modules with a rich set of no-code tools for UI/UX development, workflow automation, data modeling, integrations, and more.

End-to-end workflow
automation

Design and automate CRM, operational, and vertical-specific workflows of any complexity and across multiple business functions, use cases, and channels.

Real-time analytics and
reporting

Apply extensive built-in analytics, reporting, and KPI monitoring tools for common CRM scenarios as well as easily design custom dashboards and vertical-specific BI applications with no-code.

Why Creatio?

What you can do with CRM Creatio

Maximize cross-team collaboration

Align your sales, marketing, and service teams with a seamless lead to repeat customer process based on the unified CRM Creatio workflows and single-source database.

Increase efficiency of campaigns

Create and manage multichannel marketing campaigns of any type and complexity. Evaluate marketing efficiency and optimize campaigns with rich CRM analytics.

Increase win rates

Automatically identify the areas where you need to improve your sales efforts. Analyze and track your sales pipelines by stages, best reps, win/loss rate, etc.

Enhance customer experience

Improve customer service, accelerate response times, and personalize customer communications across all channels. Boost your CSAT, NPS, and CES scores.

Boost cross and up sales rates

Access comprehensive customer data with insights into customer buying behavior, preferences and needs. Identify the most relevant products and services you could cross-sell and upsell.

Build customer-first organization

Adapt to changing customer needs and market trends by continuously optimizing your CRM workflows, creating new applications via no-code, and using AI/ML to predict the best customer strategies.

Ready to explore CRM Creatio further?