Creatio CRM
one platform to automate end-to-end customer journey with no-code and a maximum degree of freedom
Users Love Creatio
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Creatio Named a Visionary in the 2024 Gartner's Magic Quadrant for Sales Force Automation Platforms
Creatio Recognized as a Leader in the 2024 Gartner's Magic Quadrant for B2B Marketing Automation Platforms
Creatio Positioned as the Only Leader in the 2024 Forrester Wave™: Low-Code Platforms For Citizen Developers
Ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.
Explore Creatio Marketing
End-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.
Explore Creatio Sales
Omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom.
Explore Creatio Service
Why Creatio?
What you can do with Creatio CRM
Maximize cross-team collaboration
Align your sales, marketing, and service teams with a seamless lead to repeat customer process based on the unified Creatio CRM workflows and single-source database.
Increase efficiency of campaigns
Create and manage multichannel marketing campaigns of any type and complexity. Evaluate marketing efficiency and optimize campaigns with rich CRM analytics.
Increase win rates
Automatically identify the areas where you need to improve your sales efforts. Analyze and track your sales pipelines by stages, best reps, win/loss rate, etc.
Enhance customer experience
Improve customer service, accelerate response times, and personalize customer communications across all channels. Boost your CSAT, NPS, and CES scores.
Boost cross and up sales rates
Access comprehensive customer data with insights into customer buying behavior, preferences and needs. Identify the most relevant products and services you could cross-sell and upsell.
Build customer-first organization
Adapt to changing customer needs and market trends by continuously optimizing your CRM workflows, creating new applications via no-code, and using AI/ML to predict the best customer strategies.
Genuine care for our clients
Not sure where to start?
Talk to your personal low-code/no-code expert to learn how to automate workflows and build applications with maximum degree of freedom using Creatio CRM
Creatio CRM key features
Unified CRM experience
Boost productivity and collaboration with the unified UI/UX, shared database, and multi-team, multi-workspace data processing workflows across all Creatio CRM modules.
360-degree customer
view
Deliver personalized customer experiences with full visibility into the customer’s profile, history of interactions, and AI/ML-generated insights based on customer-specific internal and external data.
Unlimited no-code
customization
Create unique business applications on top of Creatio CRM and customize its core modules with a rich set of no-code tools for UI/UX development, workflow automation, data modeling, integrations, and more.
End-to-end workflow
automation
Design and automate CRM, operational, and vertical-specific workflows of any complexity and across multiple business functions, use cases, and channels.
Real-time analytics and
reporting
Apply extensive built-in analytics, reporting, and KPI monitoring tools for common CRM scenarios as well as easily design custom dashboards and vertical-specific BI applications with no-code.
What our customers say
We are utilizing Creatio as an enterprise CRM and business process management solution. Implementing Creatio is a part of our digital transformation journey.
From large-scale case processing automation to customized SLA management tools, omnichannel communication solutions, and actionable customer analytics, the system serves us as a one-stop-shop in delivering great customer experience.
Creatio's low-code/no-code capabilities make it possible to gain autonomy and efficiency, projects that used to take months are now completed in weeks or even days.
We customized the platform and built workflows that help complete all the tasks quickly. Single customer view and data-driven analytics enable us to operate more efficiently and increase conversion rates.
Creatio Studio simplifies and streamlines our software development lifecycle. It makes debugging, testing, and deployment process so much easier.
Creatio is a foundation for designing and management of all internal business processes. We customized our lead and opportunity management processes, automated complex compliance processes, and customer onboarding.
Creatio provides advanced analytics and reporting capabilities to track performance, identify areas of improvement and make data-driven decisions for your sales and marketing departments.
We are now equipped with intelligent solutions to handle all customer-facing processes: sales, marketing, customer service operations, medical underwriting, and claims management.
