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About
Choose Marketing Creatio
to streamline engagements across the entire customer journey
Marketing Creatio
A robust multichannel marketing software to orchestrate the customer journey and accelerate lead-to-revenue
Align marketing, sales and service on a single CRM platform to effectively manage the entire customer journey

Edition features
Marketing
Customer 360° Profile
Lead management
Campaign management
Segmentation
Email marketing
Landing pages integration
Website behavior tracking
Marketing resource management
Event management
Analytics
Marketing
Customer 360° Profile
Lead management
Campaign management
Segmentation
Email marketing
Landing pages integration
Website behavior tracking
Marketing resource management
Event management
Analytics
Platform features
Marketing
Business process management
Low-code/no-code configuration
Collaboration tools
AI and machine learning tools
Mobile application
Access and user management
Synchronization and integration
Development framework
Marketing
Business process management
Low-code/no-code configuration
Collaboration tools
AI and machine learning tools
Mobile application
Access and user management
Synchronization and integration
Development framework
*Additional Information
- The pricing of Marketing Creatio is indicated for monthly use of the software (including technical maintenance and updates to new versions).
- The pricing of Marketing Creatio is calculated based on the number of marketing users, the number of active contacts and email traffic. An active contact is a contact included in one or more marketing activities - campaigns, mass mail or events - within a period of 360 calendar days.
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The payment is made in USD:
- Marketing Creatio Cloud — $720 per user/year;
- Marketing Creatio On-site — $600 per user/year.
- The system is available in two deployment options – Cloud and On-site Subscription.
- The minimum annual purchase volume per customer is $5,000, which consists of the Creatio product(s) subscription cost or/and cost of any cloud or on-site Marketplace solution.
- Pricing does not include taxes and fees (such as VAT) regulated by law.
- The price includes a standard data processing package: 5 hours of machine learning (in general queue) and 100,000 predictions per month. The cost for additional data processing volume is quoted individually based on the resources required.
- A minimum contract period for all products and editions is 3 years. Creatio assumes a period of 360 calendar days as one year.
- The cost of implementation is calculated separately.
- One or more private IP addresses may be provided by Elastic Email ESP, Unione, and Twilio Sendgrid for email sending. Each additional IP address is $500 per IP address/per year.
- The payment shall be made in USD at the rate of the European Central Bank and/or the Bank of England and/or The Reserve Bank of Australia at the date of payment.
Additional services
Data storage
Data volume that is stored in Creatio. 1 GB storage for each user is already included in the subscription. Cost of additional 1 GB of storage space is $20 per year.
Fixed IP address
Linking a client to a specific IP address that cannot be changed without a client’s approval. This service costs $230 as a setup payment and $230 per year per one site.
Deployment on dedicated servers
The ability to deploy a system on a dedicated server where other companies’ systems are not hosted. It enables a more flexible system configuration and customization. The cost of this service is calculated separately and is based on the resources required. Recommended for organizations that have one of the following requirements:
- Resource-intensive integrations, project improvements.
- Increased security level.
- The need for more flexible configuration of the OS and the installation of additional software on application servers and DBMS.
- Maintaining a continuously high performance level and excluding the impact of other system instances.
- Custom maintenance window requirement.
VPN-tunnel
Secure access between a client’s IT Infrastructure and a client’s site in the Cloud. Mainly used for safe integration organization. This service costs $1950 as a setup payment and $800 per year for one site. The service has limitations to be clarified before purchasing.
Site for development
Additional system instance, used for development and testing. When purchasing subscriptions for over 20 users, an additional system instance could be provided for two users free of charge. When purchasing subscriptions for fewer than 20 users, an additional system instance is provided according to the price list of the chosen product. There is an additional charge for disk storage space.
On-site development
System development and testing on company’s own servers. When purchasing subscriptions for 20+ users, 2 subscriptions are free of charge.
Automatic database unloading (backing up)
File that the client can independently download via FTP. This service costs $800 per year. Additional charge for disk storage space applies.
Technical support
Creatio provides technical support in packages — Basic, Business, and Premium. The Basic package is offered at no additional cost as part of the subscription, it can be extended to the Business and Premium packages. The purchase of a support package is mandatory when buying software subscription. The packages are purchased for a period of not less than one year for all products that are used by the client.