It is commonly accepted that aligning your sales operations with an integral sales process improves productivity and performance.

The bpm’online team proves once again that even pouring ice-cold water over our heads could be both fun and rewarding if done as a collaborative effort of a group of people united with the same idea a

In today’s highly competitive environment in order to do interact with their customers more efficiently, many companies are using CRM software to synchronize and organize their sales, marketing and cu

Customer Relationship Management (CRM) is a broad term that encompasses all of a company’s interactions with its customers, both potential and current.

Watch the video to learn how to streamline your business processes with bpm'online CRM by applying smart and simple tools for the entire cycle of process management: modeling, execution and monitoring

Modern telemarketing agencies work in a very competitive field. To keep leading positions in this environment they need to embrace rapid technology change and growing customer demands.

Whether real or fictional, the character of Santa Claus has a lot to teach us about establishing good relationships.

Customer Relationship Management (CRM) software vendors have information and tools that can help your company better manage your customer data and utilize it to both retain and increase business from

While your relationships with customers have always had first priority, working and partnering with the right software business partner is becoming increasingly mission critical.

Customer Relationship Management (CRM) is simply defined as the model for managing your company’s interactions with its customers, both current and potential.

Process-driven CRM is a term used to describe the blending of Customer Relationship Management (CRM) and Business Process Management (BPM).

Bpm'online 7.0 is a simple yet smart tool for customer relationship and business process management.