BPM Services

Learn more on BPM Services and discover the advantages it may bring to your organization

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What is Business Process Management

Business process is an activity or set of activities aimed at accomplishing a specific organizational goal. BPM is an ongoing activity that involves persistent process re-engineering.

Business process management becomes a paramount facilitator of customer engagement across digital channels. According to Forrester, 30% of BPM initiatives had customer experience (CX) improvement as a primary driver. Effective employing of BPM allows organizations not only to increase the operational efficiency but also to deliver unique customer experience.


Multichannel marketing software to orchestrate customer journeys and accelerate lead-to-revenue.


Sales automation software to accelerate the complete sales cycle — from lead to repeat sales.


Intelligent service management software to accelerate service delivery and customer delight.

How BPM services can improve operations

For companies seeking to become more agile and accelerate their strategy execution, BPM service tends to be an effective way to speed up application delivery. This improves the ability of IT department to respond to business demands, shortens time-to-value and accelerates digital transformation.

In the digital era, connecting people, processes and technology yields incredible benefits. With the right BPM service in place, processes can be easily and rapidly re-imagined and re-designed empowering the people to effectively lead changes within the organization. Unlocking operational agility allows organizations to become increasingly cost-effective and maximize customer value.


Enterprise leaders find themselves in a challenging situation. Accelerating world and increasing customer expectations force companies to move faster and respond to the changes on the go. Enterprises meet the demand to get things done quickly in order to support the ongoing Digital Transformation that may be slowed by the complexity of the technology environment and inability to swiftly implement necessary changes.


The perfect solution for enterprise companies is the low-code technology. The idea behind low-code technology is to turn more business users into ‘citizen developers’. Empowered by low-code technology, citizen developers can make their work smoother and more efficient building their own customized solutions with low-code or even no-code approach.

Using low-code platforms, citizen developers can make a tremendous contribution to a more successful outcomes of organization’s digital transformation initiatives:

  • solve various types of business challenges they would previously have ‘put up’ with
  • save the time for IT department so they can work on more complex strategic projects to boost efficiency
  • enable transparency across various types of business operations.

Know more about Creatio pricing and implement the best practices to your business right now!

Benefits of Studio Creatio

Technology has become a fundamental aspect of how enterprise companies perceive value. With the help of intelligent BPM service, organizations can create valued customer experiences in real-time without human intervention.

Studio Creatio is a vital tool, which allows for effectively managing both internal and external operations. This software helps to increase overall productivity by automating routine business activities.

Studio Creatio is an intelligent business process management and low-code platform with out-of-the-box solutions and templates.

Fostering data-driven process modeling to build a seamless business process

By applying a data-driven process modeling approach, organizations are able to incorporate new business functions, track whether the process can ensure the best outcomes and forecast the results after changing the process flow or altering the process elements. Such approach also allows for forecasting business outcomes before the process is launched.

The ability to gain deep insight into the business process performance for better optimization

BPM services orchestrate the workflow to produce business outcomes that go far beyond typical process performance results. With the help of machine learning, organizations can measure these results and gain real-time insights to build data-backed processes in the future. As Studio Creatio offers tools that provide more accurate and swift support when performing different business process stages, these tools are becoming indispensable for organizations that strive for continuous optimization of their key processes.

Use Creatio to automate business processes

Leverage intelligent technologies that help users automate time-consuming operations

Take advantage of pre-built solutions for marketing, sales and service on top of the BPM platform.

Build apps and solutions faster with Creatio low-code development platform

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Thousands of customers worldwide use Creatio to accelerate their business processes.

The mission of Creatio is to help companies ACCELERATE!

Creatio is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.

  • Сreatio named a Leader in the Gartner Magic Quadrant for Sales Force Automation (2021).

  • Creatio named a Leader in the Gartner Magic Quadrant for B2B Marketing Automation Platforms (2021)

  • Creatio has been included in the Gartner Magic Quadrant for the CRM Customer Engagement Center (2020)

  • Creatio has been included in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms (2021)

  • Creatio has been included in the Gartner Magic Quadrant for Intelligent Business Process Management Suites (2019)

  • Creatio named a Strong Performer in The Forrester Wave™: Digital Process Automation for Wide Deployments, Q1 (2019)

  • Creatio named a Strong Performer in The Forrester Wave™: Customer Service Solutions, Q2 (2019)

  • Creatio named a Strong Performer in The Forrester Wave™: CRM Suites, Q4 (2018)

  • Creatio named a Strong Performer in
    The Forrester Wave™: B2B Marketing Automation Platforms, Q4 (2018)

  • Creatio named a Strong Performer in The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 (2018)

  • Creatio named a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, Q2 (2017)

  • Creatio has been recognized in the LCAP Technology Value Matrix 2020 by Nucleus Research.

  • Creatio has been recognized as a Leader in the CRM Technology Value Matrix 2020 by Nucleus Research.

  • Creatio named a Leader in the Grid® Reports for Business Process Management and CRM | Winter 2021 by G2.

  • Creatio named a winner of the CRM Watchlist 2020 award led by Paul Greenberg, one of the most influential thought leaders in the CRM industry.

  • Creatio named a 5-Star Partner Program Award Winner among Cloud Vendors by CRN Magazine for the third consecutive year (2020).

  • Creatio named a winner of a People’s Choice Stevie® Award for Favorite New Products in The 18th Annual American Business Awards® (2020).

  • Creatio named a Leader in three categories of the 2019 CRM Market Leader Awards - Enterprise CRM, CRM for Midsize Companies and SFA.

  • Creatio named a winner of a Gold Stevie Award in the Digital Process Automation Solution category in The 17th Annual American Business Awards. (2019).

  • Creatio named Market Leader in the Summer 2020 Low-Code Development Platforms Customer Success Report.

  • Creatio named a Top 1 business process management solution by FinancesOnline for the second year in a row (2019).

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