Process mapping software: what it is and how it works
In a nutshell, process mapping software is a powerful solution tailored to visually describe your flow of work. Usually, the process flow is defined as the sequence and interactions of related activities that make up an individual process, from the very beginning to the very end. A process map has a number of names: it is called a flowchart, process chart, process model, workflow diagram, etc. No matter how you call it, the function of the process map remains unchanged – to show who and what is involved in a process. As a rule, process map is read from left to right or from top to bottom.
The primary goal of a process mapping software is to develop a better understanding of a process. Such software helps generate ideas for process improvement, increases communication and — of course — provides process documentation. If chosen correctly, process mapping software highlights problems and helps identify bottlenecks, delays, duplication or gaps. Also, it can be used to clarify process boundaries, process ownership and process responsibilities.
Business experts say that mapping should be the first step in designing a process or in documenting a procedure. Wondering why? The answer is simple: if you want to improve a process you must understand it first. And according to statistics, most people understand a graphical picture way better than a written procedure.
Optimize business processes of any complexity with Creatio process mapping software
Process mapping software: what benefits it brings to business
If chosen and implemented correctly, process mapping software provides a considerable return on investment. The core reason for adopting process mapping is that companies, which perform the transformation of their processes well, manage to meet or exceed customer expectation. Here is the list of reasons why organizations implement process mapping software:
- To document their business processes
- To enable knowledge transfer
- To agree and adopt consistent best practices
- To ensure that process are compliant
- To discover opportunities for improvement
- To support continuous improvement
Visualize your business processes and improve business efficiency with Studio Creatio – powerful software aimed at managing and optimizing business processes
Why choose Studio Creatio
Studio Creatio provides the unique synergy of BPM and case management technologies. With this high-end combination, organizations can effectively design, execute and optimize both structured and unstructured processes. Case management capabilities in Studio Creatio give users the flexibility to easily design and manage unstructured processes of any complexity.
Using the drag-and-drop case designer you can effortlessly add and manage stages and activities – and your process is ready to go. Using the out-of-the-box elements building the case flow is fast and easy. With these handy elements users can easily set up various steps, including:
- Changing the access rights
- Changing access rights parameters
- Appointing an owner
- Sending notifications to owner
All steps are easily customizable so users can effortlessly set and add parameters and have them ready to go in minutes.
Get to know more about Creatio process management software
For more structured processes, Creatio provides a comprehensive suite of tools to effectively manage the processes, including modeling, execution, monitoring and analysis. The system also offers a set of ready-made processes based on industry best practices to ensure the maximum efficiency.
The process designer offers a vast range of ready to use elements to get your processes up and running in just a few clicks. Another great advantage of Creatio is that you can easily remove or add process elements and link them together to set up desired flow and reach desired business outcomes faster.
After the process has started, the user sees the list of tasks that system has set for him. When the initial task is completed, the system automatically triggers the next step that was preconfigured. Everything is super easy for both: the users who designed the process and for those who are actually guided by it during the execution.
The process designer lets users create business process in BPMN notation. The system provides advanced tools for business process monitoring and analysis. You can view each process instance as a diagram, checking which process steps have completed and stop any business process. What’s more, the system provides analytical tools for keeping track of business processes in your company.
Case designer allows for automating unstructured business processes. These “case” processes are best used if the case goal can be achieved in a number of ways that may change during the course of the process and cannot be foreseen. Usually, it’s used to configure case steps and their sequence. Setting up and editing case steps and stages is done in the case designer UI that consists of the toolbar, the stages panel, the working area and the element settings panel.
System designer is all about configuration tools. Here, you can create and edit sections, set up section and page properties using the section wizard. Adding new or editing existing section details via the detail wizard is as easy as it can be. Set up Creatio visual appearance by uploading your corporate logos, change the color of the section panel, and set up workplaces for different types of users.
Studio Creatio is the best software for creating custom solutions. It can be used to handle a large range of tasks. These tasks can be grouped into a number of functional blocks. The software provides all the needed tools for managing the organizational structure of the customer company. In addition, it provides detailed information about employees. With Studio Creatio, planning working hours, meetings and activities is easier than ever before!
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The mission of Creatio is to help companies ACCELERATE!
Creatio is a global business software company leading in the space of business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.
Creatio has been widely recognized by key industry analysts, receiving multiple awards.
Сreatio named a Leader in the Gartner Magic Quadrant for Sales Force Automation (2021).
Creatio named a Leader in the Gartner Magic Quadrant for CRM Lead Management (2020)
Creatio has been included in the Gartner Magic Quadrant for the CRM Customer Engagement Center (2020)
Creatio has been included in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms (2020)
Creatio has been included in the Gartner Magic Quadrant for Intelligent Business Process Management Suites (2019)
Creatio named a Strong Performer in The Forrester Wave™: Digital Process Automation for Wide Deployments, Q1 (2019)
Creatio named a Strong Performer in The Forrester Wave™: Customer Service Solutions, Q2 (2019)
Creatio named a Strong Performer in The Forrester Wave™: CRM Suites, Q4 (2018)
Creatio named a Strong Performer in
The Forrester Wave™: B2B Marketing Automation Platforms, Q4 (2018)
Creatio named a Strong Performer in The Forrester Wave™: Cloud-Based Dynamic Case Management, Q1 (2018)
Creatio named a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, Q2 (2017)
Creatio has been recognized in the LCAP Technology Value Matrix 2020 by Nucleus Research.
Creatio has been recognized as a Leader in the CRM Technology Value Matrix 2020 by Nucleus Research.
Creatio named a Leader in the Grid® Reports for Business Process Management and CRM | Winter 2021 by G2.
Creatio named a winner of the CRM Watchlist 2020 award led by Paul Greenberg, one of the most influential thought leaders in the CRM industry.
Creatio named a 5-Star Partner Program Award Winner among Cloud Vendors by CRN Magazine for the third consecutive year (2020).
Creatio named a winner of a People’s Choice Stevie® Award for Favorite New Products in The 18th Annual American Business Awards® (2020).
Creatio named a Leader in three categories of the 2019 CRM Market Leader Awards - Enterprise CRM, CRM for Midsize Companies and SFA.
Creatio named a winner of a Gold Stevie Award in the Digital Process Automation Solution category in The 17th Annual American Business Awards. (2019).
Creatio named Market Leader in the Summer 2020 Low-Code Development Platforms Customer Success Report.
Creatio named a Top 1 business process management solution by FinancesOnline for the second year in a row (2019).