Choose the Portal Creatio edition

to effectively cooperate with customers, partners and employees using a single low-code platform
Self-Service Portal
Leverage the Portal to manage cases and provide customers with self-service tools.
$00£0AU$0
Free, the number of users is limited*
Customer Portal
Portal for interaction and providing services to customers and employees
$65£5AU$10
per user/month*
Partner Portal
All-in-one portal for partner relationship management (PRM)
On demand

Portal license capacity

Self-Service Portal
Customer Portal
Partner Portal
Case management
Knowledge management
Preconfigured analytical tools
Enterprise social network
commentaries
to objects
3 custom sections*
Lead management
Opportunity management
Order management
Products and price list management
PRM tools
Marketing activities
Contract management
only in the product line
Financial Services Creatio
Requests for financial products
only in the product line
Financial Services Creatio
Self-Service Portal
Case management
Knowledge management
Preconfigured analytical tools
Enterprise social network (commentaries to objects)
Customer Portal
Case management
Knowledge management
Preconfigured analytical tools
Enterprise social network (commentaries to objects)
3 custom sections*
Contract management (only in the product line Financial Services Creatio)
Requests for financial products (only in the product line Financial Services Creatio)
Partner Portal
Case management
Knowledge management
Preconfigured analytical tools
Enterprise social network (commentaries to objects)
3 custom sections*
Lead management
Opportunity management
Order management
Products and price list management
PRM tools
Marketing activities

Compatibility of Portal licenses

Using Portal Creatio requires a subscription to one of Creatio’s basic products
Self-Service Portal
Customer Portal
Partner Portal
STUDIO CREATIO
SALES CREATIO
SERVICE CREATIO
MARKETING CREATIO
FINANCIAL SERVICES CREATIO
Self-Service Portal
SERVICE CREATIO
FINANCIAL SERVICES CREATIO
Customer Portal
STUDIO CREATIO
SALES CREATIO
SERVICE CREATIO
MARKETING CREATIO
FINANCIAL SERVICES CREATIO
Partner Portal
SALES CREATIO

Assess the capabilities
of Portal Creatio

*Additional information
  1. Portal Creatio is a part of the Creatio platform and is available in two deployment options: Cloud and On-site Subscription. To work with Portal Creatio, you need at least one subscription to one of the basic Creatio products.
  2. The pricing of Portal Creatio (all license types) is indicated for monthly use of the software (including basic technical maintenance and updates to new versions).
  3. Displayed pricing doesn’t include taxes and fees (such as VAT) prescribed by law.
  4. The minimum annual purchase volume per customer is $5,000, which consists of the Creatio product(s) subscription cost or/and cost of any cloud or on-site Marketplace solution.
  5. A minimum contract period is one year. Creatio defines a period of 360 calendar days as one year.
  6. The cost of implementation of Portal Creatio (all license types) is calculated separately.
  1. The payment shall be made in USD:
    • Portal Creatio Cloud/ On-site, self-service edition ー $0 per user/year. The number of free portal users for the Self-Service Portal edition should not exceed 10,000 and should not surpass the number of users of a basic Creatio product by more than 100 times.
    • Portal Creatio Cloud/ On-site, customer edition ー $70 per user/year;
    • Portal Creatio Cloud/ On-site, partner edition ー the cost of a product license per 1 user/year is provided on individual request.
  2. A portal user is limited to 1,000 API calls* to licensed objects.
  3. Additional sections: the possibility to create 3 (three) custom sections for your portal users. A custom section is a new section that is additionally created in the system. These sections do not inherit functional capabilities of basic sections.
Data center additional services
Automatic database unloading (backing up)

The backup file can be downloaded via FTP. The data is renewed daily. This service costs $800 per year. Additional charge for disk storage space applies.

Site for development

An additional system instance, used for development and testing that is provided on request. When purchasing subscribtion for over 20 users, an additional system instance could be provided for two users free of charge. When purchasing subscribtion for fewer than 20 users or adding an extra user, an additional system instance is provided according to the price list of the chosen product. There is an additional charge for disk storage space.

On-site development

System development and testing on company’s own servers. When purchasing subscribtions for 20+ users, two subscribtions are free of charge. When purchasing less than 20 users or adding an extra user, the service price is equal to the subscription price for this product.

Deployment on dedicated servers

The ability to deploy a system on dedicated servers where other companies’ systems are not hosted. It enables a more flexible system configuration and customization of the operating system, software, on application and DBMS servers. Recommended for organizations that have one of the following requirements:

  • Resource-intensive integrations; project improvements.
  • Increased security level.
  • The need for more flexible configuration of the OS and the installation of additional software on application servers and DBMS.
  • Maintaining a continuously high performance level and excluding the impact of other system instances.
  • Custom maintenanace window requirement.

Deployment on dedicated servers is provided on an individual basis depending on the required resources.

* The payment shall be made in USD at the rate of the European Central Bank and/or the Bank of England and/or The Reserve Bank of Australia at the date of payment.