Low-code platformCRMCreatio named a leader in the Gartner's Magic Quadrant forSales Force Automation, 2020Learn more
SupportResourcesTech hour by Creatio AcademyWeekly meetings for citizen and professional developersJoin now
Creatio partner ecosystemCREATIO is a 5-Star Partner ProgramAWARD WINNER IN 2020Learn more
CompanyNews & Events
EXPLORE CREATIO'S DIGITAL EVENTSfor CIO and Digital leadersReserve a free seat
Recent updates on product development, news
on the Creatio partner and customer community
Low-code talks with Creatio
The latest news on low-code and digital
transformation on the Creatio Podcast
Accelerate: No-Code Revolution
A worldwide livestream conference for IT and digital
leaders to build the future of enterprise with no-code
Service agreements database
Register in Creatio all types of service agreements needed to service your customers according to different service levels. You can formalize the terms of cooperation with both, customers (SLA) and Service Desk units (OLA).
Service agreement activation
Define all the necessary service parameters while activating new service agreement. You can also set up a calendar and indicate actual duration of the agreement. The system allows the defining of key service objects and services. In order to organize the work with external service providers (UC) the user can simply fill in information about a provider.
Manage service history with regards to service agreements. Store copies of signed agreements and track addendums. The system provides information about cases and problems in the context of different types of agreements.