-
Low-code platform
- Studio free
-
Accelerate process design with
free powerful tools - Studio enterprise
-
Effortlessly build custom solutions
and processes using low-code tools - Business apps
-
Out-of-the-box solutions to extend
platform functionality
- CRM
- Technologies
Telecommunications
Streamline external and internal communications with CRM Creatio solution for telecommunications
Delivering personalized customer experiences with agile CRM system powered by BPM engine
Creatio offers telecom companies tools to engage customers across all communication channels, obtain a 360-degree customer view, forecast and increase sales, lower customer churn, boost agents’ productivity and meet customer demands in the digital era.
With its comprehensive CRM, Creatio provides an ultimate opportunity for telecommunication companies that are looking to integrate disparate technologies and fragmented systems into one coherent solution to deliver more cohesive and personalized omnichannel customer experiences.
Subscriber database management
A comprehensive CRM database allows for keeping a complete history of all customer interactions in one place.
Complete history of communications
Intelligent segmentation
Smart duplicate search and merge to keep data clean and up-to-date
Analysis of subscribers database in multiple dimensions
Sales and order management
Easily manage the whole sales and order process with in CRM Creatio for telecoms.
Sales and order management
Key account management
Contract and renewal process automation, cross- and up-selling
Sales forecasting
Managing product catalog with products and services available to sell to the customer, capabilities to bundle offers, manage discounts and promotions
Network profitability management
Leverage CRM Creatio for telecoms to increase revenue from networks, services and applications.
Inventory and resource management
Project management for provisioning processes
Projects’ profitability forecasting and analysis
Simplified documents flow management
Easily manage a whole set of contracts, invoices, policies and other documents.
Tools to minimize paperwork by utilizing electronic documents
Integration with telecom billing and ERP platforms
Storing, sharing and approving documents on one platform
Service management
Provide personalized service with an accurate and complete view of your customers across all channels.
Service and telemarketing contact centers automation
Service request and case management
Service delivery according to SLA terms
Order fulfillment management
Marketing, demand generation and loyalty
Automate every step of your marketing campaign and estimate ROI.
Multichannel campaign management
Tracking demand and creating products that best fit customer needs
Marketing resource management
Loyalty program management
Contact us and let us demonstrate how your business can benefit from CRM Creatio
bpm’online
is renaming to creatio!
Katherine Kostereva
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
EVERYONE
A DEVELOPER
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
Yours sincerely,
Katherine Kostereva
CEO and Managing Partner
Creatio
