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Products
Low-code platform
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Studio
Effortlessly build custom solutions
and processes using low-code tools -
Portal
Collaborate with clients, partners
and employees on a low-code platform -
Business apps
Out-of-the-box solutions to extend
platform functionality
CRM -
Studio
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Services
Support
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Technical support
Get expert help and guidence for the best
experience with the platform -
Customer success management
Perceive rock-star customer service
with a dedicated success manager -
Implementation and consulting
Get pro advisory and integration support
from industry gurus
Resources-
Self-service portal
Get answers to your requests with
a comprehensive knowledge base -
Documentation
Explore limitless platform capabilities
with detailed documentation -
Community
Connect with peers and share
your expertise
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Trainings
Creatio knowledge hub: e-learning,
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Certification
Get accreditation for your
knowledge and professional skills
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Technical support
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Industries
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Creatio partner ecosystem
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Partner benefits
Award-winning partner program
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Grow your business with a leading
Low-code BPM and CRM vendor
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Partner catalog
Global community of 600+ partners
from all around the world -
Partner services
Integration and advisory services
from leading technology companies
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Success portal
Single portal to manage
your marketing and sales -
Marketplace
Ready-to-use apps and vertical solutions
to extend platform functionality
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Partner benefits
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About
Company
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About
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Contacts
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Our story
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Values that shape the way we do
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businesses around the world accelerate
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News
Recent updates on product development, news
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Accelerate global
Worldwide 24-hour livestream conference
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Digital events
Digital events on how to navigate through change
and transform your business using low-code
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About
Telecommunications
Streamline external and internal communications with CRM Creatio solution for telecommunications
Delivering personalized customer experiences with agile CRM system powered by BPM engine
Creatio offers telecom companies tools to engage customers across all communication channels, obtain a 360-degree customer view, forecast and increase sales, lower customer churn, boost agents’ productivity and meet customer demands in the digital era.
With its comprehensive CRM, Creatio provides an ultimate opportunity for telecommunication companies that are looking to integrate disparate technologies and fragmented systems into one coherent solution to deliver more cohesive and personalized omnichannel customer experiences.

Subscriber database management
A comprehensive CRM database allows for keeping a complete history of all customer interactions in one place.
Complete history of communications
Intelligent segmentation
Smart duplicate search and merge to keep data clean and up-to-date
Analysis of subscribers database in multiple dimensions

Sales and order management
Easily manage the whole sales and order process with in CRM Creatio for telecoms.
Sales and order management
Key account management
Contract and renewal process automation, cross- and up-selling
Sales forecasting
Managing product catalog with products and services available to sell to the customer, capabilities to bundle offers, manage discounts and promotions

Network profitability management
Leverage CRM Creatio for telecoms to increase revenue from networks, services and applications.
Inventory and resource management
Project management for provisioning processes
Projects’ profitability forecasting and analysis

Simplified documents flow management
Easily manage a whole set of contracts, invoices, policies and other documents.
Tools to minimize paperwork by utilizing electronic documents
Integration with telecom billing and ERP platforms
Storing, sharing and approving documents on one platform

Service management
Provide personalized service with an accurate and complete view of your customers across all channels.
Service and telemarketing contact centers automation
Service request and case management
Service delivery according to SLA terms
Order fulfillment management

Marketing, demand generation and loyalty
Automate every step of your marketing campaign and estimate ROI.
Multichannel campaign management
Tracking demand and creating products that best fit customer needs
Marketing resource management
Loyalty program management

Contact us and let us demonstrate how your business can benefit from CRM Creatio