Low-code platformCRMCreatio named a leader in the Gartner's Magic Quadrant forSales Force Automation, 2020Learn more
SupportResourcesExplore Creatioe-learning courses on our AcademyFind a course
Creatio partner ecosystemCREATIO is a 5-Star Partner Programaward winner in 2020Learn more
CompanyNews & EventsEXPLORE CREATIO'S DIGITAL EVENTSfor CIO and Digital leadersReserve a free seat
Askona is a customer-oriented, value-driven company that designs, manufactures, and sells mattresses, sofas, and other bedding products to over 20 million customers worldwide. Dedicated to delivering only high-quality products to its customers, Askona has earned a high reputation on the global market.
Aiming for operational excellence, Askona wanted to put an end to siloed customer data stored across several disconnected systems. The company required a unified CRM and advanced process automation platform to help its employees provide a flawless customer experience. Askona also craved for upgrading loyalty programs management processes that were overly manual and thus largely time-consuming. Therefore, the company started looking for a powerful and agile process-automation solution.
Askona decided to opt for Creatio because of the system’s comprehensive functionality, low-code development capabilities, and potent, highly customizable tools for customer loyalty programs management.
Creatio helped Askona bring its customer-facing operations to a new level. Thanks to a unified digital environment, AI-powered processes, personalized marketing tools, and omnichannel communications, Askona was able to deliver better customer experience and breathe new life into its client engagement strategies. As a result, the company acquired top-notch solutions to manage its loyalty program members network of over 3 million customers across 15 countries.
You might also like
How businesses can maximize the benefits of the Creatio low-code platform: top tips and best practices
January 14, 2021
As the holidays are fast approaching, Creatio is continuing its yearly tradition of g
December 03, 2020
In 2020, it is more important than ever for businesses to think strategically about their t
August 04, 2020