named a in the Gartner's
Magic Quadrant for
- Low-code platform
By definition, CRM is a system that helps businesses manage their customer and relationships by providing a unified environment to collect present and legacy information, automate manual business processes, and deliver outstanding customer experience to prospective and current clients in a timely manner. However, as much as data management is still present within main CRM purposes, the processes and ability to adjust them to answer specific needs of a business at a specific time becomes more and more appealing to businesses worldwide. Moreover, recent studies predict that by 2017 about 70% of businesses will rely on dynamic processes designed to evolve depending on customer demand.
Bpm’online invited Rebecca Wettemann, a world-famous CRM analyst and vice president of Nucleus Research, to review the most common pain points that businesses come across on the daily basis and share her profound expert perspective on the values of the process-focused approach to CRM.
During the one hour webinar Ms. Wettemann, along with Michael Rooney, SVP and General Manager at bpm’online, will talk about benefits from fast and easy process adjustment, the importance of the timely adaption of the customer-facing processes in response to the changing business environment and the necessity to consistently test, modify, and improve business processes.
If you have not registered yet, we are strongly recommending you to take advantage of what one of the brightest experts in the industry has to say about the values of the process-focused approach to CRM. With a 20-year technology research background, Ms. Wettemann is an expert on the financial analysis of technology and is the author of numerous return on investment (ROI) studies and reports. Don’t miss an opportunity to learn why the right balance of process consistency and agility can deliver impressive revenue gains while dramatically increasing your business performance!
To learn more about the webinar or to register please follow the link:
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner