named a in the Gartner's
Magic Quadrant for
- Low-code platform
BPMonline, global expert in customer relations and business process management, is featuring an exclusive series of short video interviews with Paul Greenberg, CRM industry thought leader and the author of the best-selling ‘CRM at the Speed of Light’.
The trilogy features three major topics in the world of modern CRM technologies: how introducing business process management (BPM) to CRM can help to use information more efficiently; what Social CRM can do to enhance business relationship’ and why customer experience becomes the core of what CRM can provide. Being experienced speaker, Paul shares his knowledge and observations in a very attractive way, which makes interviews interesting and clear for both, CRM experts and those who by any manner of means involved in customer strategies.
In these interviews Paul Greenberg explains how to handle the ever growing amount of data and what are the steps to the implementation of process-driven CRM application. Paul speaks about the growing popularity of Social CRM technologies, predictive analytics and other core capabilities that the next-generation CRM systems are to have. You will also find out about the key CRM trends and innovations that provide real business value, being a meaningful tool for controlling and shaping the Customer Experience.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner