named a in the Gartner's
Magic Quadrant for
- Low-code platform
London, UK, May 29, 2013 — BPMonline, a leading global provider of customer relationship management (CRM) and business process management (BPM) solutions, is proud to be mentioned as a good vendor in the ‘2013 CRM Customer Engagement Center (CES) Magic Quadrant’ (1) published on 13 May 2013 by Gartner, the world's leading information technology research and advisory company.
The report looks at vendors that respond to the challenge of "any channel" customer service engagement. “The CRM customer engagement center (CEC) refers to a logical set of technologies and business applications that are engineered to provide customer service and support, regardless of the interaction (or engagement) channel”.
Besides Quadrant’s analysis Gartner also provided a market overview of worthy players that create CES applications for the CRM customer service. We’re glad that BPMonline has been mentioned among ‘good vendors’.
In 2013 BPMonline has already received a number of prestigious awards, among which CRM Watchlist 2013, European IT & Software Excellence Awards, CRM Excellence Award from Customer Magazine and ISM 2013 Top 15 CRM Software Award. We’re proud of the fact that BPMonline solutions are recognized by both our customers and industry thought leaders.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.__________________ (1) - Gartner “Magic Quadrant for the CRM Customer Engagement Center” by Michael Maoz, May 13, 2013.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner