named a in the Gartner's
Magic Quadrant for
- Low-code platform
BPMonline, a leading global provider of customer relationship management (CRM) and business process management (BPM) solutions, today has released a new version 7.1 of its revolutionary next-generation platform BPMonline. New features incorporated in BPMonline 7.1 enable users to increase the conversion rate of leads into potential deals, quickly find the most helpful answers in an interactive knowledge base, create business processes even faster and easier.
The solution allows users to integrate BPMonline CRM with their website registration form with the click of a mouse. The users now can create their custom form and place it on a website’s landing page. Whenever the form is filled in and submitted the information from the form is transferred to the CRM system in the online mode and the process is automatically run to start working with a lead.
The Knowledge Base became more interactive by taking on features of social networks. Specifically users can evaluate posts and share ideas and comments. Click a ‘Like’ button to vote for the most useful post and help other users quickly and easily find the most popular presentations or the most competent technical support recommendations.
In BPMonline CRM 7.1 the left panel with the list of sections is customizable according to the roles or preferences of a specific employee. Such workspace customization enables a user to focus on his primary tasks. For example, you can hide ‘Opportunities’ and ‘Invoices’ sections for the users from your marketing team.
The business process engine is enriched by two new elements — Timer and Page. The Timer enables a business analyst to have agility with execution time of a business process element. For example, it is possible to indicate deadlines, initiate an action to carry out in a stated time, run recurrent processes.
The Page element is a custom form which can be set up within a process diagram. This feature makes a business process more flexible as one can set up any behavior of the form and manage the flow of the process using the data from the form.
The capabilities for data filtration are considerably extended. The records can be filtered not only by a set object but also by any of the related objects. A range of aggregate functions can be applied – total, sum, maximum, minimum, average. For example, using these options a user can filter clients, whose purchase volume exceeds certain value.
In addition to the new features described above over 300 end-users change requests have been implemented in BPMonline 7.1. All these changes make BPMonline CRM an even more reliable and engaging tool for business process and customer relationship management.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner