CRM Magazine named bpm’online a Leader in both Enterprise and Midmarket CRM categories


Bpm’online, who provides unique synergy of BPM technologies and CRM to empower organizations to accelerate their time-to-strategy execution, is proud to announce that the company was recognized as a Leader in Enterprise CRM Suite and Midmarket CRM Suite categories of the CRM Market Awards 2017 by CRM Magazine, one of the most reputable media in the CRM industry.

CRM Market Awards acknowledges leading vendors that transform the CRM industry with the latest innovative products and enhanced capabilities. The panel of judges, which consists of CRM industry’s key analysts, consultants and thought leaders, rates CRM vendors based on the criteria that include reputations for product functionality, customer satisfaction, company direction, and product costs.

Bpm’online’s strong product offering and expertise in providing its customers with intelligent process-driven CRM+BPM solutions has been continually recognized by the leading experts of the CRM market. In the Enterprise CRM category bpm’online is listed among the top 5 vendors, including Microsoft, Oracle, Salesforce and SAP. According to CRM Magazine, “bpm’online scored high in company direction (3.9).”

Key vendors offering leading midmarket CRM suites include bpm’online, Microsoft, Oracle, Salesforce and SugarCRM. Brent Leary, co-founder and partner at CRM Essentials, has noted that bpm’online is “a nice offering that should be particularly attractive to process-driven organizations looking to automate across the life cycle.” Kate Leggett, vice president and principal analyst at Forrester Research, commends bpm’online for its sales, marketing, and customer service capabilities and a “very customer-centric” approach.

In addition to becoming a Leader in Midmarket CRM Suite and Enterprise CRM Suite categories, bpm’online is named the “One to Watch” company in Sales Force Automation category. The judges noted that “customers routinely rave about it and how user-friendly the system is, for not only business users but also admins.”

“Making it to the leaderboard of one of the most prestigious and reputable industry awards is extremely exciting for the whole bpm’online team. We face that lots of midsized and enterprise organizations worldwide struggle with misalignment and broken processes that slow down execution. To help companies better address this challenge, we offer unique synergy of business process management technologies and CRM that can help companies accelerate time-to-strategy execution. We are very proud of this year’s recognition as it is a reaffirming testimony of the exceptional value we deliver to midsized and enterprise companies globally with our process-driven agile CRM solution,” said Katherine Kostereva, CEO and Managing Partner at bpm’online.

Bpm’online provides intelligent CRM products for marketing, sales and service that are backed by a unified low-code business process management platform, which allows users with no technical skills to swiftly design, execute and optimize processes. Extended process management capabilities of the system support the agility that any company needs to become successful in even the most highly competitive business environment. In addition, best practice out-of-the-box processes in bpm’online guide users through the most effective actions and steps to deliver the best results.

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About bpm’online

Bpm'online provides unique synergy of BPM technologies and CRM for sales, marketing, service to empower organizations to accelerate time-to-strategy execution. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales and service on a single platform. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.


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