-
Products
Low-code platform
-
Studio
Effortlessly build custom solutions
and processes using low-code tools -
Portal
Collaborate with clients, partners
and employees on a low-code platform -
Business apps
Out-of-the-box solutions to extend
platform functionality
CRM -
Studio
-
Services
Support
-
Technical support
Get expert help and guidence for the best
experience with the platform -
Customer success management
Perceive rock-star customer service
with a dedicated success manager -
Implementation and consulting
Get pro advisory and integration support
from industry gurus
Resources-
Self-service portal
Get answers to your requests with
a comprehensive knowledge base -
Documentation
Explore limitless platform capabilities
with detailed documentation -
Community
Connect with peers and share
your expertise
Academy-
Trainings
Creatio knowledge hub: e-learning,
guided learning and corporate training -
Certification
Get accreditation for your
knowledge and professional skills
-
Technical support
-
Industries
Industry solutions
- Customers
-
Partners
Creatio partner ecosystem
-
Partner benefits
Award-winning partner program
with up to 50% partner margins -
Become a partner
Grow your business with a leading
Low-code BPM and CRM vendor
-
Partner catalog
Global community of 600+ partners
from all around the world -
Partner services
Integration and advisory services
from leading technology companies
-
Success portal
Single portal to manage
your marketing and sales -
Marketplace
Ready-to-use apps and vertical solutions
to extend platform functionality
-
Partner benefits
- Insights
-
About
Company
-
About
Key facts about Creatio, our customers,
partners and products -
Recognition
Product and corporate awards
and recognition -
Contacts
Company offices and contact
information
-
Our story
How we build the world where
everyone can become a developer -
Our values
Values that shape the way we do
business -
Careers
Become a part of our team to help more
businesses around the world accelerate
News & Events-
News
Recent updates on product development, news
on the Creatio partner and customer community -
Accelerate global
Worldwide 24-hour livestream conference
for IT and digital leaders -
Digital events
Digital events on how to navigate through change
and transform your business using low-code
-
About
Bpm’online launches the culminating update package for its product line
News

We are happy to inform you about a new update package for bpm’online products that will be the final update package within the framework of upgrading to bpm’online 7.11! The latest release includes the following enhancements:
Predictive analytics. The new release introduces newly added AI capabilities that enable users to predict the values of any lookup field based on a predefined set of characteristics. For instance, by analyzing the previous service request history and email content of the incoming request, the system can predict the group of case assignees and automatically assign the case to the most relevant support team.
Marketing campaigns. With the help of a completely re-imagined campaign designer, with an upgraded interface, users can now:
- Set up complex campaign branching in accordance with campaign participant segments and other criteria.
- Create multiple entrances and exits for campaign participants.
- Copy or edit already launched campaigns and restart the stopped ones.
- Search for elements in a campaign diagram and restore unsaved changes.
- Get a quicker view of а campaign progress in the campaign log.
Business processes. The latest release provides various updates to the system’s BPM capabilities:
- A New Start Timer process element allows users to set up the business processes launch for a specific time or periods, for example, hourly, daily at 9 am or every first day of the month.
- Users can now easily setup an approval process in any section of the system.
- Communication panel now contains a new tab that displays business process steps that the current user has not completed yet.
- Business process log now allows for automatic archiving of the business process log records.
Case management. New case designer elements help users to send emails based on preconfigured template, approve a document or any other information in the system, to open any page in the system to fill in or change any data, or to change access rights.
Mobile application. New filtering capabilities are available in all sections and details that feature a search bar. Moreover, the capability to configure the push notifications allows for sending users notifications and reminders with valuable updates, such as meeting reminders or feed notifications.
Marketplace. In the new “Install/ Uninstall application” section, users can now not only select and install applications from the Marketplace, but also distribute licenses.
User customization tools. In the section wizard, users can now add dashboards directly to record pages in the system interface.
Detailed descriptions of all the new features and upgrades are available on bpm’online academy >>