Build effective omnichannel communications with your customers and achieve higher marketing results in 2018!
We have enriched our unified digital ecosystem with new applications that provide AI-powered tools for effective lead management, better employees’ engagement, and seamless integration of communication channels with bpm’online to enhance your customers’ experience.
Check out these 5 new apps that will increase your system’s capabilities and help you accelerate business results:
Infobip connector
The communication platform allows you to empower your business and reach out to your contacts directly from the Contact, Case, or Lead page. With the help of Infobip connector, your sales and service teams can get closer to customers and communicate directly through one of the most efficient communication channels.
Rallyware connector for bpm'online
Rallyware Employee Training Platform reinvents corporate training by connecting company-specific learning activities with operational and performance data by utilizing AI, machine learning, and science-based gamification technologies for most impactful outcomes. With the new connector for bpm'online you can create personalized performance-based activities for every employee and get an instant view on the ROI of different training and engagement initiatives.
GEM Ideal Prospects for bpm'online
With the help of this free app, you can optimize sales and marketing efforts using ecosystem profiles of ideal prospects. GEM Ideal Prospects for bpm'online can help you get higher quality sales and marketing leads. With GEM Ideal Prospects for bpm'online app, you can build corporate ecosystem databases by cleaning up the existing as well as developing a new leads database and custom lead databases based on "Ideal Prospects".
Beesender Customer Center
Beesender Customer Center for bpm’online provides you with the set of tools to bring the omnichannel communication and customer experience to a completely new level. This robust application allows both the operator and your chatbots to communicate with customers through various messaging channels: Facebook, Facebook Messenger, Viber, Telegram or Beesender webchat (which can be used as an online chat support tool).
Loyalty vouchers in marketing campaigns
This add-on extends marketing campaign designer with a new "Issue voucher" element which allows the issuance of loyalty certificates (vouchers) to the right customers at the right moment of their customer journey. For instance, loyalty vouchers could be used in welcome campaigns for new loyalty program members; birthday campaigns; holiday or seasonal promotions, etc. With this easy-to-use and efficient app you can turn your loyal customers into brand advocates!
Moreover, instead of using bpm’online’s standard white background, you can now set up ‘Dark theme’ for bpm’online in just a few clicks without modifying the system and work with the most user-friendly interface in black, or change colors whenever you feel like doing it!
Check the full list of applications on the bpm’online marketplace.
