Study of 564 business and technology leaders shows AI agents are a boardroom priority and no-code is powering its adoption at scale
Creatio, a global vendor of an agentic platform for CRM and workflow automation with no-code and AI at its core, today released The State of AI & No-Code global survey report. Based on responses from 564 business and technology leaders worldwide, the study provides a real-world perspective on how organizations are implementing AI agents and no-code platforms to drive growth, innovation, and enterprise transformation.
The findings reveal that AI is no longer experimental. Leaders are rapidly moving from AI-versed to AI-first, making AI agents a strategic lever discussed in boardrooms across industries. No-code platforms have already become the foundation for this shift, as they abstract complexity, accelerate adoption, and empower employees across functions to contribute directly to innovation.
The findings point to three defining shifts that are setting the course for the future of enterprise productivity:
- Agentic AI as a boardroom priority. AI agents are no longer side projects. They have become part of strategic conversations, with 86% of C-level decision makers saying agents will be critical to their goals within the next two to three years. Boards are treating them as levers for growth, efficiency, and competitive differentiation.
- AI agents as partners, not replacements. Leaders see AI agents as digital teammates that augment human strengths. Eighty-four percent expect agents to help teams become more productive, create new opportunities, and grow into new roles. The focus is on freeing people to spend more time on relationships, creativity, and strategy.
- No-code as the enabler of scale. Innovation cannot depend on technical bottlenecks. Sixty-seven percent of organizations have already adopted no-code to extend AI across departments and entire enterprises. By simplifying complexity and adapting to how people work, no-code ensures adoption moves faster and further.
"This research confirms what we see every day in the market: organizations are ready to make AI an integral part of their strategy, not just an add-on project," said John Arnold, Head of Strategic CRM Advisory at Creatio. "With AI-native, no-code platforms, enterprises can democratize innovation, accelerate adoption, and empower their people to do their best, most creative work."
“Real value is created when agents and applications run side by side in the same workflow,” said Burley Kawasaki, Global VP of Product Marketing & Strategy at Creatio. “Creatio’s agentic CRM & workflow platform with No-Code and AI at its core, lets leaders orchestrate processes where people, apps, and agents operate as one. That’s how we turn innovation into impact.”
The State of AI & No-Code report highlights where executives are investing next, how adoption is scaling across functions, and how AI agents can augment human capabilities to unlock entirely new ways of working.
Download the report to discover what separates leaders from laggards in the AI-first economy.
About Creatio
Creatio is a global vendor of an agentic platform for new era CRM and workflow automation with No-Code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
