Bpm’online named a Leader in CRM Market Awards 2017

September 01, 2017

Through the years of hard work and passionate commitment to creating best-of-breed technologies, bpm’online has been constantly improving its products to provide its customers with the cutting-edge BPM and CRM technologies. As a result, bpm’online has been continually recognized by the leading experts of the CRM market earning the most prestigious and reputable industry awards.

Just recently CRM Magazine, one of the most reputable media in the CRM industry, has named bpm’online a Leader in both Enterprise and Midmarket CRM categories of the CRM Market Awards 2017. CRM Market Awards acknowledges leading vendors that transform the CRM industry with the latest innovative products and enhanced capabilities. The panel of judges, which consists of CRM industry’s key analysts, consultants, and thought leaders, rates CRM vendors based on the criteria that include reputations for product functionality, customer satisfaction, company direction, and product costs.

In the Enterprise CRM category bpm’online is listed among the top 5 vendors, including Microsoft, Oracle, Salesforce and SAP. According to CRM Magazine, “bpm’online scored high in company direction (3.9).” The key vendors offering leading Midmarket CRM suites include bpm’online, Microsoft, Oracle, Salesforce and SugarCRM. Brent Leary, co-founder and partner at CRM Essentials, has noted that bpm’online is “a nice offering that should be particularly attractive to process-driven organizations looking to automate across the life cycle.” Kate Leggett, vice president and principal analyst at Forrester Research, commends bpm’online for its sales, marketing, and customer service capabilities and a “very customer-centric” approach.

In addition to becoming a Leader in Midmarket CRM Suite and Enterprise CRM Suite categories, bpm’online is named the “One to Watch” company in Sales Force Automation category. The judges noted that “customers routinely rave about it and how user-friendly the system is, for not only business users but also admins.”

Try award-winning bpm'online today to find out why bpm'online products continue to earn recognition from the world’s leading analysts and media.

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