Top 6 fundamental enablers of digital transformation for banks and financial firms

81% of the survey participants have either already worked on transformation projects or plan to start doing so within the next few years. (Forrester)

56% of financial services CEOs believe digital investments improved net profit. (Gartner)

Only 9% of financial services businesses claim to be digital-first, compared to 11% across all sectors. (Econsultancy and Adobe)

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Key Findings:

Why customer experience is considered to be a key enabler of digital transformation for financial institutions and banks

What tools financial companies should utilize to become a digital service provider and meet the needs of digitally savvy customers

What today’s technology has to offer to drive change in financial institutions and banks