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Strategic insights for digital & IT leaders

on how organizations that have adopted or considering adopting low-code/no-code unlock digital transformation success

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KEY HIGHLIGHTS

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3 out of 4 professional services companies plan to push forward with digital transformation initiatives

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Low-code/no-code development can be 10 times faster than traditional development

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Reduced time-to-market is a key benefit of low-code/no-code technology adoption

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Lack of skilled resources is the biggest barrier in digital transformation for professional services industry

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Most professional services companies adopt low-code/no-code for the automation of customer-facing processes

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Lack of skilled resources is the biggest barrier in digital transformation for professional services industry

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Most professional services companies adopt low-code/no-code for the automation of customer-facing processes

Rebecca Wettemann,
Tech industry analyst and thought leader,
CEO at Valoir, CRM expert

As Creatio’s research shows, companies are seeking to continue or accelerate digital transformation and automation in 2021. Beyond escaping the initial IT constraints, low-code/no-code technologies enable them to put tools in the hands of the business users who are best able to identify and enable process improvements and innovations, and continue to adapt them over time.

I applaud Creatio’s efforts to be a thought leader in the low-code/no-code space. This research highlights the company’s understanding of the innovations and challenges in the low-code/no-code space as well as its long history of providing no-code/low-code capabilities to business users around the world.

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From December 2020 to January 2021, Creatio surveyed senior level decision makers in the professional services industry from varying geographies to gain an inside look at the goals and challenges of digital transformation and process automation.

Read about how ready organizations are to adopt low-code/no-code technologies as part of their transformation strategy and why.

PROFESSIONAL SERVICES AND DIGITAL TRANSFORMATION

  • How digital transformation affects service delivery and client relationships
  • The looming uncertainty of the IT landscape and its influence on digital transformation plans
  • Prioritizing change to adjust workflows to new realities

BARRIERS TO DIGITAL TRANSFORMATION

  • The need for new ideology to facilitate technology adoption
  • The changing role of IT staff: taking ownership in security, system administration and complex integrations
  • A gap between the demand and supply of skilled software engineers

ENABLING GROWTH WITH LOW-CODE/NO-CODE

  • How streamlining and automating processes can benefit operations in data-intensive areas
  • A positive correlation between the success of the transformation initiatives and business resilience and financial performance
  • The tremendous power of digital adoption over customer behavioral patterns

THE FUTURE OF PROSERV IN THE DIGITAL-FIRST WORLD

  • How long-lasting and major disruptions affect engineering and IT services in 2021 and beyond
  • Erasing the distinction between low-code and no-code tools
  • Low-code/no-code is already here: a new catalyst in helping the future workforce transition

To find out more about digital transformation trends

and the future of low-code/no-code

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