named a in the Gartner's
Magic Quadrant for
- Low-code platform
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, is proud to introduce the release of 7.5 version of its top-of-the-line platform. Bpm’online 7.5 delivers unparalleled customization capabilities, allowing users to literally ‘modify everything’ in the system. Furthermore, the extended functionality of CRM capabilities offers greater personalization of interactions with customers, achieving a better control over opportunities and deals, and providing outstanding customer service.
Bpm’online 7.5 is enriched by a great number of new platform-level features. A unified System Designer combines all customization and administrative tools and provides extended capabilities for system customization, including mobile app wizard and tuning all communication channels. Extended capabilities of the communication panel make working with the system even easier for users. System administrators will appreciate the new concept of managing access rights in 7.5.
Bpm’online marketing provides all the necessary tools for gathering information about customers’ needs and preferences in order to analyze specific behavior patterns and wisely adjust communication strategies. Furthermore, the system provides an innovative visual campaign designer for efficient marketing campaign automation. With the help of the campaign designer, marketing specialists plan the sequence of steps in a campaign and define rules for transition between the steps. The system then guides users through the most effective actions, helping to build personalized communications with customers.
Bpm’online sales provides top-notch functionality for forecasting sales volumes and managing the complete customer journey – from lead to order, and repeat sales. With 7.5 release, product users can analyze sales (plan vs actual) under different variables: by customers, channels, managers, etc. Moreover, now users can take advantage of the new features for contract management, approval management and analytics.
Bpm’online service is a comprehensive cloud solution that allows the management of customer requests and automates service operations by following pre-defined processes for full-cycle service management. Service agents can benefit from working in a unified environment to handle a constantly growing number of cases and service requests, managing case queues and delivering mass personalized communications.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner