CREATIO named
a Leader in 2021
Gartner® Magic Quadrant™
For Sales Force Automation

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Gartner evaluation of 16 Sales Force Automation (SFA) vendors will help organizations to choose the solution that best meets their strategic sales objectives and explore the recent market trends.

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complimentary copy
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Gartner evaluation of 16 Sales Force Automation (SFA) vendors will help organizations to choose the solution that best meets their strategic sales objectives and explore the recent market trends

Creatio believes it maintained it’s Leader position in 2021 Gartner’s Magic Quadrant for Sales Force Automation thanks to its advanced no-code SFA capabilities and ability to fulfill demands of midsize and large enterprises in both short and long sales cycles for B2C and B2B segments.

Report highlights:

"Sales leaders, amid a pandemic, are reevaluating their sales technology stack investments to encompass more virtual selling or remote selling capabilities and self-service digital commerce.

Sales organizations are increasingly trying to understand customer journeys and require the need for SFA systems to interact with a variety of channels to glean insights and personalize communications.

The top market trend is the expansion of AI and virtual selling capabilities in SFA, whereby remote selling using collaboration tools and unified communications is becoming an essential part of the sales technology stack.

Prescriptive next best actions — an aspect of B2B guided selling capabilities — is rapidly improving in maturity and on the horizon for many vendors."

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Gartner Magic Quadrant for Sales Force Automation, August 2021
for you to easier navigate the sales technology landscape

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GARTNER and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

*Gartner, “Magic Quadrant for the Sales Force Automation,” 4 August 2021, Adnan Zijadic, Ilona Hansen, Melissa Hilbert, Steve Rietberg.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.