Business process management

Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of the best industry practices to ensure the maximum efficiency of business process management at your organization.
Business process management

DCM processes

Take advantage of Dynamic Case Management (DCM) to more flexibly manage unstructured, "untamed" processes. DCM offers adaptable, context-based patterns that enable users to dynamically select the best path and set of activities to achieve more successful, optimized outcomes. Thanks to user-friendly Case Designer that is powered by drag-n-drop tools, users can effortlessly add and manage process stages and activities to have the process up and running in just a few minutes!

Structured BPMN processes

Automate your structured processes with BPM (Business Process Management) technology. Model the processes flow using preconfigured elements for creating activities (tasks, calls, and emails), working with pages, processing data, and invoking external services. A simple interface along with built-in tools for elements search and validation will help to quickly build a process model in BPMN as well as fine-tune it based on process execution analytics.

Out-of-the-box sales processes

Take advantage of industry best practices to improve team performance. Out-of-the-box processes in Sales Creatio will help you to meet and exceed sales quotas, simplify daily routine and increase customer loyalty – just follow clear guidelines for each step of the process.
Out-of-the-box sales processes

Process library

Automate any internal processes – from document approval to complex projects involving multiple teams. Employ out-of-the-box reference processes, modify them or create the new ones to fit the unique needs of your business.
Process library

Process monitoring and analytics

Keep track of any process execution metrics (duration, average execution time, maximum and minimum values, etc.), using different variables (owners, branches, product lines, etc.). Visualize process data using custom dashboards, identify and eliminate bottlenecks in your processes with the help of an easy-to-use process log.
Process monitoring and analytics