Low-code platformCRMCreatio named a leader in the Gartner's Magic Quadrant forSales Force Automation, 2020Learn more
SupportResourcesTech hour by Creatio AcademyWeekly meetings for citizen and professional developersJoin now
Creatio partner ecosystemCREATIO is a 5-Star Partner ProgramAWARD WINNER IN 2020Learn more
CompanyNews & Events
EXPLORE CREATIO'S DIGITAL EVENTSfor CIO and Digital leadersReserve a free seat
Recent updates on product development, news
on the Creatio partner and customer community
Low-code talks with Creatio
The latest news on low-code and digital
transformation on the Creatio Podcast
Creatio Freedom Release
A virtual show ft. Creatio’s major platform update,
a no-code session, and a Freedom set by DJ Paul van Dyk
Account and contact management
Keep all customer data in one place. Access a complete customer profile in the Service Creatio enterprise, including contact data, social profiles, history of interactions, cases submitted. Having a 360-degree customer view will help you build service strategy and improve your service delivery.
Segment customers by multiple parameters to improve communication and build stronger relationships. Service Creatio allows building custom segments by industry, services and frequency of requests, priority or any parameter you choose. Using dynamic segments, which are filled automatically based on the set parameters, you can, for example, filter all the accounts that send their request more often.
Customer database analytics
Analyze your customer database to make data-driven decision in the continual service improvement process. Analyze customer base from different angles to quickly respond to changing customer needs. For example, identify services used by the greatest number of customers or customers who submit the greatest number of cases. Customize dashboards in the Service Creatio enterprise to always keep an eye on the key performance indicators.