Best Agentic AI Tools in 2025: Full Guide for Businesses

With agentic AI taking markets by storm, an increasing number of businesses are integrating these powerful tools into their technology stacks. According to KPMG, over 50% of companies are actively exploring AI agents, with over 30% already using them in real-life scenarios.

The global AI agents market is predicted to grow from $5.4 billion to over $50 billion over the next 6 years. With new solutions seemingly emerging every other day, selecting the right one to meet your specific business needs can be challenging. Rather than simply hopping on the latest trends or following the hype, it's essential to focus on finding tools that deliver real value and align with your business goals.

To help you make the right decision, we prepared this guide with the 10 best agentic AI tools in 2025 and key factors worth considering when evaluating different options.

Key Takeaways:

• Agentic AI tools are supercharging business operations by automating routine tasks, enhancing decision-making, and boosting productivity across various departments such as sales, marketing, customer service, and operations.
• By 2028, AI agents will autonomously handle 15% of daily workplace decisions.
• Key benefits of agentic AI tools include increased productivity, proactive problem-solving, and reduced errors.
• Top AI tools like Creatio, Beam AI, and Moveworks provide tailored automation solutions to support sales teams, optimize customer service, and streamline marketing efforts.
• Many tools, such as Creatio, Langchain, and Kore.ai, enable businesses to create custom AI agents and integrate them across existing platforms for seamless workflow management.

What are Agentic AI Tools?

Agentic AI tools are intelligent systems capable of making decisions, autonomously executing tasks, and interacting with other systems. These agentic-powered tools can formulate a plan, perform tasks on behalf of users, and optimize performance with minimal human intervention.

Agentic AI tools analyze vast amounts of data to understand context and make decisions to execute workflows and tasks. Capable of learning from past experiences, these tools can adapt to changing conditions and handle exceptions, making them more agile than traditional software that relies on user commands for every action.

Benefits of Agentic AI Tools

Agentic AI tools revolutionize how modern businesses operate, enabling advanced automation that doesn't require human input. While other tools require humans to provide predefined rules, enable workflows, and reprogram for every new situation, agentic tools are truly autonomous, with Gartner predicting that by 2028, AI agents will autonomously handle 15% of daily workplace decisions.

Here's a breakdown of key agentic AI tools' benefits:

Enhanced productivity

One of the most significant benefits of agentic AI tools is their ability to significantly enhance productivity through advanced automation. Agentic AI tools excel at automating repetitive tasks, such as managing data or processing customer orders, that would otherwise require constant human attention.

By offloading these repetitive, time-consuming tasks to agentic AI tools, businesses can streamline operations and ensure that their employees are focused on higher-value tasks, like nurturing positive relationships with customers and partners, and developing strategies for upcoming quarters.

Seamless task execution

AI tools are capable of autonomously executing actions based on predefined conditions or dynamic inputs, ensuring tasks are completed seamlessly. AI agents can handle entire processes, from collecting necessary information to completing final actions, such as sending reports or answering customer questions. By minimizing the need for human commands and decision-making at every step, agentic AI tools reduce bottlenecks and streamline workflows.

Real-time decision-making

Agentic AI tools can analyze vast amounts of data in real-time to support effective decision-making. This is especially valuable for businesses that need to respond quickly to changing conditions, such as market fluctuations or customer behavior.

Whether it's adjusting marketing campaigns based on performance metrics or optimizing supply chains to respond to sudden material shortages, AI tools can continuously adapt to new situations, enhancing business agility in fast-paced environments.

Proactive problem-solving

AI tools can help solve problems after they occur and mitigate potential issues before they escalate. By continuously monitoring operations, recognizing patterns, and predicting possible outcomes, agentic AI tools can take proactive actions without waiting for humans to react.

Naturally, strategic business decisions and sensitive issues still require human attention. However, less impactful decisions, like contacting dissatisfied customers before they leave a negative review or ordering more products before stock runs out, can be made autonomously to increase operational efficiency.

Improved accuracy and reduced errors

Humans are prone to mistakes, especially when dealing with repetitive tasks or large datasets. Agentic AI tools, on the other hand, are designed to minimize errors, ensuring greater accuracy in data processing and decision-making.

Seamless scalability

As businesses grow, so does the complexity and volume of their operations. Agentic AI tools scale effortlessly, handling an increasing workload without the need for additional human resources. The ability to scale without compromising efficiency means that businesses can maintain high performance even as they expand.

Key Aspects to Consider When Choosing Agentic AI Tools

Selecting the right agentic AI tools for your business ensures they deliver the desired results. With a wide range of options available, it's essential to evaluate the tools based on several key factors that align with your specific needs and objectives.

Here are the main aspects to consider:

1. Business needs and goals

Before you start looking into available options, you need to ask yourself why your business needs agentic AI tools. What tasks do you want to automate, and what goals do you wish to achieve? By answering these questions, you can determine what kind of agentic AI tools will best suit your business and in which areas they should be implemented.

2. Type of agentic AI tools

There are many different types of agentic tools on the market, from simple reflex agents that are great at automatic simple, repetitive tasks to multi-agent systems that excel at orchestrating entire business processes. From general-purpose agentic AI tools that can be used across many functions and industries to role-based AI agents that specialize in executing specific tasks, there is a wide range of options to suit different business needs. Understanding what the AI is capable of, as well as its limitations, will help you set realistic goals.

3. Seamless integration

Agentic AI tools should seamlessly integrate with your existing technology stack. This includes your CRM, ERP, communication systems, or any other tools you already use. Look for an agentic AI tool that provides built-in integration and APIs to connect with the rest of your ecosystem. Consider choosing a platform, such as Creatio, that natively offers AI capabilities with AI embedded into productivity tools to avoid complicated integrations.

4. User-friendliness and ease of adoption

While agentic AI tools are designed to work with some degree of autonomy, the user interface and experience are still important. Your team will need to interact with the tool to configure it, monitor its performance, and assess outcomes.

Low AI adoption is one of the most frequent issues businesses encounter while trying to scale the usage of AI tools across functions. According to preliminary findings of the Creatio AI Survey, AI adoption is the main challenge for the FinServ industry, with almost 40% of digital leaders citing it as the top issue.

To avoid similar hurdles, you should choose a tool with an intuitive interface that allows users to navigate it using natural language, enabling intuitive automation for every object and workflow. This will help ensure your team can adopt and effectively use the tool, significantly speeding up time-to-value.

5. Ensured data security and privacy

In the age of GDPR and CCPA, no business can compromise on data security and privacy. With agentic AI tools having access to your company and customer information, you must choose tools that comply with relevant regulations.

Prioritize tools that offer robust security measures, such as multi-layered encryption, role-based access control, and multi-factor authentication to safeguard your data, avoid costly penalties, and prevent reputational damage.

6. Cost vs. value

Agentic AI tools vary greatly in price. While some may have lower upfront costs, others may provide a greater return on investment due to their advanced capabilities.

Consider the overall value the tool will bring to your business. Weigh the costs against the potential benefits, such as time saved, efficiency gained, and the long-term impact on your bottom line. Don't forget to factor in any maintenance or subscription fees that may apply.

Beware of the tools that are an add-on wrapped around a legacy solution; their costs might significantly increase over time due to ongoing licensing, maintenance, or additional fees for more advanced capabilities.

Best Agentic AI Tools Overview

10 Best AI Agentic Tools

As businesses embrace artificial intelligence, selecting the right tools becomes crucial for enhancing productivity and efficiency. This section explores 10 of the best agentic AI tools transforming operations across various industries.

Let's dive into the solutions that can revolutionize your business operational efficiency:

1. Creatio

Best for: Empowering teams across all departments with intelligent AI agents designed to adjust to specific roles and augment human potential.

Creatio is an AI-native platform to automate CRM and workflow with no-code that provides agentic AI tools to automate routine work, increase productivity, and drive business growth. Creatio's AI agents are domain-specific digital assistants built into every layer of Creatio's platform that understand, act, and learn in a business environment. Creatio provides AI agents as a core part of the platform with no extra licenses or hidden fees to unleash the full potential of digital and human talent working together.

AI agents understand business context to deliver contextual insights and assist users with daily tasks, empowering teams to move faster, focus on strategic tasks, and deliver unprecedented results. With agentic AI tools seamlessly integrated with productivity tools like Teams, Outlook, etc., businesses don't have to worry about complicated integrations and can significantly speed up time-to-value.

Key features:

• Sales Agents support sales teams by automating preparation, personalizing outreach, generating proposals, and surfacing key account insights. For example, a Meeting Prep Agent can recommend agendas, talking points, and relevant materials before each meeting, while a Quote Agent helps tailor sales quotes with AI-recommended products and pricing.
• Marketing Agents draft targeted messaging and personalize outreach based on campaign goals. For example, an Email Generation Agent can automatically generate personalized email content tailored to a specific audience and campaign goals, while a Marketing Content Agent creates blogs, social posts, and ad copy.
• Customer Service Agents help teams resolve cases faster with contextual responses and suggested knowledge articles. For example, a Customer Support Agent summarizes open cases with relevant history and context to speed up case resolution times, while a Knowledge Base Agent identifies high-value resolved cases and drafts knowledge articles.
• Vertical Agents are purpose-built for specific industries, such as finance, healthcare and manufacturing. These AI agents leverage powerful agentic AI capabilities, AI-native automation, and ready-to-use workflows to help organizations enhance operational efficiency. For example, a Credit Scoring Agent assesses potential risk and helps financial specialists make credit decisions with improved precision.
• Dashboard Agent helps users build and modify reports using natural language, accelerating analytics without technical effort.
• No-code Agent Builder allows business users to create, configure, and deploy new AI agents by visually composing skills, workflows, and knowledge with no-code tools with built-in AI.
• Human-in-the-loop approach ensures that AI decisions are guided by humans, enhancing transparency, security, and accountability.
• Enterprise-grade security delivers data privacy and security features designed to meet the highest privacy and compliance standards.

Creatio's AI agents are personalized to individual roles and workstyle and can be adjusted to specific workflows and access levels. By adapting to specific roles, agents can execute multi-step tasks and support informed decision-making, augmenting employees' productivity and efficiency.

Rating:

G2: 4.8/5

Software Advice: 4.7/5

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2. UiPath

Best for: Enterprises looking for an RPA platform to build AI agents and design business processes.

UiPath is a robotic process automation (RPA) platform that helps businesses automate repetitive tasks like data entry, lead processing, customer follow-up, and document processing. With its agentic AI capabilities, UiPath takes automation beyond simple rule-based processes, including intelligent decision-making and predictive analytics. UiPath enables businesses to build workflows that combine agentic adaptability, robotic precision, and human expertise. It provides goal-driven AI agents that can autonomously execute and optimize complex business processes, freeing employees to focus on more strategic tasks.

Key features:

• UiPath Agent Builder - allows enterprises to create, customize, and deploy AI agents to automate complex processes.
• UiPath Maestro - unifies agentic AI, automation, BPM, and process intelligence to design, run, and optimize end-to-end business processes.
• UiPath Healing Agent - automatically resolves issues with the UI to ensure automation works smoothly and provides suggestions to reduce time spent troubleshooting or debugging.
• UiPath Autopilot - leverages AI to boost employee productivity and efficiency.
• Low-code and pro-code environments - enable tech-savvy users to build agentic automations, agents, and robots.
• Security measures - policy management, role-based access, and platform-wide auditing to safeguard sensitive data.

Rating:

G2: 4.6/5

Software Advice: 4.6/5

3. Beam AI

Best for: Businesses looking to optimize their workflows with the help of intelligent AI agents.

Beam AI is an agentic AI platform built to automate workflows using a team of AI agents. Its systems allow businesses to build and integrate multiple learning agents to autonomously identify and automate tasks, streamlining key operations and increasing efficiency. These learning AI agents can optimize processes, reduce bottlenecks, and enhance output. Beam also offers industry-specific agents that address specific challenges and improve performance across various fields.

Key features:

• AI Agent Hub - central command center allows users to supervise a diverse team of AI agents, review current assignments, and plan future tasks.
• Agentic Automation - enables users to integrate AI agents into existing workflows to automate and optimize tasks.
• Integration with existing tools - Beam AI seamlessly integrates with tools, such as Airtable, Aircall, ServiceNow, Copper, Asana, Sage, and ClickUp.
• Pre-built agentic AI tools - a toolkit of pre-made, customizable AI tools to build and execute workflows.
• Agent Templates - pre-trained agents built to support various business functions, such as marketing, sales, customer service, HR, and finance across different industries, including insurance, healthcare, and retail.
• Data protection - Beam AI offers security measures to protect sensitive information and comply with GDPR standards.

Rating:

G2: 4.8/5

Software Advice: 4.8/5

4. CrewAI

Best for: Businesses with unique processes and extensive IT resources to build tailored AI agents.

CrewAI is a multi-agent platform that streamlines workflows across various industries, enabling users to build and deploy automated workflows using LLM and a cloud platform. It also provides pre-built AI agents, such as lead scoring for sales teams, content creation for marketers, stock analysis for finance teams, and coding agents for developers. CrewAI enables businesses to automate complex tasks and streamline workflows with AI-powered development, increasing team productivity.

Key features:

• Multi-agent automation - Crew AI provides a UI Studio that allows businesses to build multi-agent automation using no-code tools and templates or coding.
• CrewAI Templates - a library of ready-made AI agent solutions that are fully customizable and easy to deploy.
• Open Source platform - allows developers to create AI agents with ease and scale.
• Integration with third-party tools - provides over 1000 integrations with popular tools and software to streamline workflows.
• Compliance with industry regulations - ensures the multi-agent platform complies with HIPAA and SOC2 compliance standards.

Rating:

G2: 4.2/5

Software Advice: 4.6/5

5. Microsoft 365 Copilot

Best for: Organizations using Microsoft 365 technology stack to run their business that want to improve their in-app productivity.

Microsoft Copilot is an agentic AI tool that enhances productivity within the Microsoft 365 ecosystem by automating repetitive tasks such as document creation, data analysis, and email management. This tool leverages agentic AI to answer questions, offer support, brainstorm creative ideas, and suggest actions, enabling users to work faster and more efficiently. By integrating directly with Microsoft tools like Word, Excel, and Outlook, Copilot AI allows teams to focus on high-value tasks without being bogged down by routine work.

Key features:

• Copilot Chat - allows users to create AI-driven agents that connect to an organization's data sources and automate business processes. Users can create an agent by describing its purpose in the chat and providing knowledge bases.
• Copilot in Word - integrates work data directly into Word documents to create drafts, iterate, and edit, significantly reducing the time it takes to create articles, documents, etc.
• Copilot in Outlook - helps users manage their inbox by analyzing email content and prioritizing the most critical messages. It also summarizes the messages and provides suggestions on the following action.
• Copilot in Excel - enables users to work in Excel spreadsheets by describing the task to the Copilot rather than using formulas.
• Copilot in PowerPoint - enables fast generation of on-brand presentations based on description in natural language.

Rating:

G2: 4.4/5

Software Advice: 4.6/5

6. Zendesk AI

Best for: Businesses focused on optimizing customer service operations.

Zendesk is a customer service platform powered by AI capabilities designed to automate ticket management, improve agent efficiency, and provide 24/7 support through intelligent chatbots and self-service tools. With its agentic AI tool, Zendesk AI enhances customer interactions by routing tickets based on urgency and sentiment, automating responses to common queries, and offering personalized service. This leads to faster resolution times, increased customer satisfaction, and reduced workload for support teams. Thanks to intelligent guardrails and full visibility, customer service representatives can monitor AI agents' resolutions and ensure quality of each interaction.

Key features:

• Instant responses - quickly generate on-brand responses to common questions using internal knowledge bases.
• Custom conversation flows - enable businesses to design smarter paths to resolution that solve complex issues automatically.
• Integration with backend systems - AI agents connected to the backend system can solve interactions from start to finish by authenticating customers and providing contextual responses.
• Agent Copilot - assists human agents with real-time suggestions for responses, next best actions, and knowledge base articles.
• AI insights - provide actionable insight on how to boost AI agents' performance, identify issues, and make improvements.

Rating:

G2: 4.3/5

Software Advice: 4.4/5

7. Aisera

Best for: Supporting service desk operations and building AI agents with pre-made templates.

Aisera is a unified AI agent platform built for enterprises to support service desk operations across multiple teams, including HR, IT, legal, finance, and customer service. Aisera's agentic AI tools autonomously execute actions and automate tasks to increase employee productivity. By leveraging conversational AI and generative AI technologies, Aisera enables faster decision-making, reduces manual workloads, and enhances operational efficiency. The platform integrates with third-party enterprise applications, ensuring all business units benefit from consistent and intelligent service automation.

Key features:

• Agent Studio - enables users to create AI agents using low-code, no-code, and pro-code tools as well as pre-built agent templates to help them start faster.
• Hyperflow studio - allows users to create and manage advanced workflows with multi-step automation and complex dependencies.
• AI workflow builder - provides a library of 1000+ pre-built actions to enable workflow creation with low-code/no-code interface.
• AI Agent System - provides purpose-built agents that coordinate decision-making, orchestrate business processes, and execute tasks.
• Multimodality - Aisera's AI agents understand different input types, including text, voice, images, and documents, to provide a more natural experience.
• AI-powered summarization - automatically summarizes reports, documents, customer service cases, and more to increase employee productivity.
• Enterprise-class security and governance - provides data protection tools to ensure compliance with industry regulations, such as GDPR, HIPAA, etc.

Rating:

G2: 4.4/5

Software Advice: 4.5/5

8. Kore.ai

Best for: Building AI agents with flexibility to choose between different models, channels, and clouds.

Kore.ai is an agentic AI platform that allows organizations to design, deploy, and manage.

AI agents at enterprise scale across various models and clouds. It provides built-in governance and observability, accelerating user adoption, and enabling businesses to maintain full control over their agentic AI tools. Kore.ai AI agents enhance employee experiences, automate business processes, and improve customer service.

Key features:

• Pre-built industry solutions - Kore.ai provides over 250 customizable agent and tool templates for various industries, such as banking, retail, healthcare, recruiting, HR, and IT.
• Enterprise RAG search - derives insights from structured and unstructured data to help make data-driven decisions.
• Pre-built AI agents - a library of ready-to-use AI agents that seamlessly integrate into enterprise operations to automate key IT and HR tasks.
• No-code workflow builder - provides ready-to-use prompts, process templates, and no-code forms to visually build and deploy AI agent-powered workflows.
• Seamless integration - Kore.ai agent platform seamlessly integrates with enterprise applications, various AI models, data sources, communication channels, and cloud providers.
• Security and compliance - provides enterprise-grade governance and role-based access control to protect confidential data and meet regulatory standards.

Ranking:

G2: 4.7/5

Software Advice: 4.4/5

9. Moveworks

Best for: Deploying AI agents across various departments and systems with no integration hurdles.

Moveworks offers an agentic AI assistant designed to find answers and automate tasks across enterprise systems and applications. It combines generative AI and search capabilities to take autonomous actions and automate business processes across the technology stack. Movework agentic AI tools increase team productivity across IT, HR, sales, marketing, service, and engineering departments, allowing employees to focus on more strategic initiatives and projects while they handle routine work.

Key features:

• Agentic AI Assistant - offers employees personalized, omnichannel support available 24/7 in multiple languages.
• Agentic Reasoning Engine - understands user intent, reasons, plans, and executes multi-step processes to achieve specific goals.
• Autonomous execution - executes tasks in connected systems.
• AI Agent Builder - enables businesses to build enterprise-ready AI agents across various departments and connect them with existing tools, such as CRMs, ERPs, HRIS, and more.
• AI Agent Marketplace - a library of pre-built AI agent solution packs that are easy to install across various systems.
• Agent Studio - provides a guided low-code editor experience that allows developers to quickly create and customize AI agents that follow unique business policies and meet specific enterprise needs.

Rating:

G2: 4.6/5

10. Langchain

Best for: Tech-savvy enterprises with extensive IT resources looking for a platform to build and deploy AI agents from scratch.

Langchain provides a platform for building agentic AI tools, supporting users at every step of the agent development lifecycle. It enables businesses to build AI agents with pre-made templates and a visual agent IDE to accelerate development by reusing, configuring, and combining agents. Langchain AI agents are designed to handle complex tasks with human oversight to ensure reliable execution. Users can monitor their performance in real time, quickly find and resolve issues, and improve their capabilities. Langchain agents can work independently to automate routine tasks or orchestrate more complex workflows in multi-agent systems.

Key features:

• LangGraph - enables developers to build fully customizable agent workflows with single, multi-agent, or hierarchical workflows.
• LangChain - provides an open, composable framework for building LLM apps with different models, tools, and databases.
• Library of integrations - offers over 600 integrations, including different model providers, tools, and vector stores to facilitate connection to live data sources.
• LangSmith - platform for testing, debugging, and monitoring AI app performance. It allows users to follow apps step-by-step to find and fix issues easily.
• LangGraph platform - allows users to develop, deploy, and scale agents within one platform. It also enables centralized agent management, where developers can discover, share, and reuse agents made by other teams.

Rating:

G2: 4.7/5

Summary

Adopting the right agentic AI tools can significantly enhance business efficiency, streamline workflows, and drive productivity across various departments. By selecting tools that align with your unique needs, you can automate repetitive tasks, improve decision-making, and provide better customer experiences.

The right AI tools don't just automate; they empower your teams, reduce operational costs, and allow your business to scale seamlessly. With the right agentic AI, your business can stay ahead of the curve and speed up digital transformation.