named a in the Gartner's
Magic Quadrant for
- Low-code platform
Businesses around the world are beginning to wake up to a new movement. The status quo of how CRM and BPM were done for decades is no longer cutting it in this modern, tech-oriented world. For businesses to keep up, they need reform. Digital transformation, one of the most talked about trends, is the easiest way businesses can innovate, change, and grow.
With this realization comes even more questions, however. Companies need apps and automation to transform and they need it fast, but IT departments can only develop so many apps within a given timeframe. So if a company wants to digitally transform and revolutionize the way they do business, what’s the best way to do so?
The best way for companies to experience this revolution and transformation might not be so different from how other institutions do: For governments, it requires citizens to create a revolution. For businesses, it requires citizen developers.
Citizen developers are non-IT professionals who create business applications. Essentially, they develop without any formal coding knowledge. Regular employees from sales representatives to HR managers can become citizen developers and create the business applications they need to automate their work so long as their company gives them the right tools to do so. Unlike “shadow IT,” where non-professional development is done without the knowledge of IT, citizen developers collaborate with the IT department. Citizen developers need training from IT experts in order to take over the majority of the application development process, while the IT department continues to maintain the business’s overall IT infrastructure.
Businesses who enable citizen developers can close their IT delivery gap, innovate, and accelerate their transformation. McKinsey found that when employees are empowered by self-serve technology, digital transformation is twice as likely to be successful. By equipping citizen developers with the tools they need to create solutions themselves, strained IT resources can be relieved of much of their development backlog and focus on other important obligations. By increasing the number of people capable of developing apps, solutions can be created at a much more rapid pace; a pace that is more in-tune with the fast pace of modern business. Citizen developers can therefore create the applications they need to address a business’s needs. This rapid automation and innovation within a company is the fire that fuels its digital transformation.
Gartner states that citizen development is fundamental to digital transformation. Knowing all this, it’s safe to say that most businesses would want to encourage citizen developers within their organization and allow anyone to become a developer. However, citizen developers cannot rise up and innovate with traditional software development methods: the coding required to do so makes it extremely difficult for a non-professional to tackle. Instead, companies that want a citizen developer revolution implement low-code platforms.
Low-code platforms are development platforms that rely on a visual, user-friendly interface with pre-configured modules and drag-and-drop features for app creation. These features require little to no coding throughout the development processes and don’t have a steep learning curve, allowing non-professional developers to be able to make the business solutions they need without involving IT. Low-code platforms are not only much easier than traditional app development, but they’re also faster. Even IT professionals can benefit from low-code’s preconfigured, reusable modules and use them to put an app together in a fraction of the time it takes to code one from scratch.
Low-code is becoming increasingly popular for business application development. It’s been a buzzword since 2014. Businesses need more apps than ever before, and their IT department is already spending 60% of their time maintaining the tech that already exists. Though larger and more complex projects will require some IT assistance, naturally, it makes sense that it is better to bypass IT entirely for most app development in this case and opt for citizen developers to take over. It’s not hard to see why low-code app development in particular is more favorable for businesses compared to traditional app development – if citizen developers are the fuel to the digital transformation fire, low-code is the wood that hosts them both. Low-code and citizen developers come hand-in-hand, and it is arguably impossible to have a proper citizen developer revolution without low-code empowering them.
The modern world has spoken, and companies are becoming more aware of the fact that they need to break away from their established technology and transform. Liberating app development from the confines of the IT department and democratizing development throughout the entire company fuels digital transformation, and low-code has proven to be the best way to do so. Armed with low-code technology, citizen developers can rise up to transform the businesses they work for by creating the solutions they need to automate their work. Integrating low-code technology into CRM and BPM strategies revolutionizes how companies create, compete, and change. If you want your business to be a part of this digital transformation revolution, overthrow your outdated technology, implement low-code, empower your citizen developers, democratize your development, and disrupt the app gap.
CEO and Managing Partner Creatio
The last 17 years have been an incredible journey for our team at bpm’online. When we started the company, it was just a handful of young graduates with big dreams, ready to work hard to achieve them.
Over the years, we have experienced lots of ups and downs of growing and running a business. However, there has always been one thing that inspired us: the powerful, unique solutions created on the bpm’online platform by our community of partners and customers, many of whom I am proud to call friends.
Our customers and partners use bpm’online platform and CRM solutions to bring business ideas to life through automation. Solutions that they create reflect unique differentiation of their companies, these solutions are their own creations. It is in the DNA of our customers and partners to generate ideas, create, and to change the status quo. And we’re thrilled to honor and support the creators in each of them!
With that, I am very excited to share the news… Our company has changed its corporate and product names to Creatio!
The new name reflects our strong belief that everyone will become a developer, able to automate ideas and create custom solutions in minutes. We call these solutions “creatios.”
We have rolled out the Creatio renaming on October 30, 2019. I hope you’ll enjoy a recording of an online launch event at creatio.com/new-watch
While our name is changing, the strategy, products, our team and commitment to empowering our users with the best low-code / no-code BPM platform and sophisticated CRM products remain the same. The new name only reinforces our vision of creating a world where any business idea can be automated in minutes.
Please visit our FAQ page for more information on the renaming process. As always, I'd appreciate your feedback and I'm happy to answer any questions.
CEO and Managing Partner