Customer success,
built to scale

70%

faster implementation
vs. legacy CRMs

37%

lower total cost
of ownership

90%+

adoption across complex organizations

The next generation of enterprise automation is here. Creatio customers use the agentic, AI-powered platform to streamline execution, reduce costs, and deliver results faster.

Business outcomes driven by
No-code and AI

Find stories relevant to your organization

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Southern Illinois’ Egyptian Health Department Unifies Client Care on the Agentic Platform

50%
reduction in manual data entry
50%
reduction in TCO
https://www.creatio.com/page/customer-success/egyptian-health-department

Maryland Department of Disabilities Digitizes Assistive Technology Financing with Agentic Workflows

https://www.creatio.com/page/customer-success/maryland

Bay Federal Credit Union Puts Member Growth and Engagement at the Core with Creatio Agentic Platform

360°
member engagement
70
years of service
https://www.creatio.com/page/customer-success/bay-federal

Toledano - Pronaca Unlocks Profitable Discounting with No-Code Automation

$1.6M
in incremental gross profit
5K
customers with discounts governed centrally
https://www.creatio.com/page/customer-success/toledano

Lohmann Goes Global with Agentic CRM across 27 sites
 

3
month rollout across America
27
sites connected with one platform
https://www.creatio.com/page/customer-success/lohmann

Boston Retires Legacy Infrastructure, Bringing AI-Native Innovation to 675,000+ Citizens with Creatio

675K+
residents served
1000
cases handled daily
https://www.creatio.com/page/customer-success/city-of-boston

Delivering Citizen-in-Need Services at Scale with an Intelligent Service Platform from Creatio

75%
reduction in manual operational effort
80%
reduction in weekly operations time
https://www.creatio.com/page/customer-success/forgotten-harvest

UK real estate leader replaces legacy CRM with Creatio, driving business value and reducing TCO with AI-native approach

35%
increase in lead volume
50%
increase in lead conversions
https://www.creatio.com/page/customer-success/purplebricks

Pittsburgh Builds Smarter, More Accessible Government Service with No-Code and AI

+300%
increase in online inquiries 
300K+
residents with digital access to anti-discrimination services
https://www.creatio.com/page/customer-success/city-of-pittsburgh

Ent Credit Union Automates 340 Case Types, Boosts Revenue, and Elevates Member Service on AI-Native Platform

$1.4M
in YOY Annual Revenue Growth
18.5%
Increase in New Conversions
https://www.creatio.com/page/customer-success/ent

From Legacy to Agentic CRM: Guided Care Moves to Creatio in 4.5 Months

https://www.creatio.com/page/customer-success/guided-care

BSN Sports Scores Big with No-Code Innovation from Creatio

100%
adoption rate
60%
sales growth
https://www.creatio.com/page/customer-success/bsn-sports

Transformation stories, told by our clients themselves

Independent research confirms what
customers experience in practice

Ready to get started with Creatio CRM?

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