CRM technology underpins nearly every customer-facing process today. At the same time, companies that are seeking the transformation, face certain barriers to change:
With a 20 year technology research background,
Michael brings more than 20 years of experience in the software industry, building and managing various departments from sales and marketing to customer services.
Benefit from fast and easy process adjustment – no complex and time-consuming configuration by IT specialists.
Timely adapt customer-facing processes in response to the rapidly changing business environment.
Consistently test, modify, and improve business processes.
Build the business case for transforming your CRM processes.