Bpm’online Receives CRN Enterprise App Award for its Innovative Mobile CRM Solution
Boston, MA, December 3, 2015 - Bpm’online, whose process-driven CRM software for marketing, sales and service helps over 6,000 organizations win more customers, announced today that it has received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. The CRN “Appys” recognize outstanding achievement by developers of enterprise mobile apps in a number of categories – including contact management, where bpm’online was honored.
Bpm’online introduces the latest major update: enhanced CRM capabilities for a new level of agility and usability
Boston, MA, November 20, 2015 - Bpm’online, whose process-driven CRM software for marketing, sales and service automation helps over 6,000 organizations win more customers, today announced a major update of its flagship products.
Bpm’online to showcase its next-gen CRM at the NYC Real Estate & Tech Expo
Bpm’online, whose process-driven CRM software for marketing, sales and service helps over 6,000 organizations win more customers, will showcase the latest version of bpm’online real estate at the 7th Annual NYC Real Estate & Tech Expo held on November 11, 2015 in New York, NY.
Bpm’online Extends Its Partner Ecosystem in North America By Adding Four New Partners
Expands The Reach of Bpm’online’s Process-Driven Cloud-based CRM Solutions In Canada and the US
Bpm’online, whose process-driven CRM software for marketing, sales and service helps over 6,000 organizations win more customers, faster, has named four new channel partners: Canada’s consultancy firms Kewl Consulting from Vancouver, and Eligeo with offices in Vancouver and Calgary; and US-based Altavi from Atlanta, and ISM with six offices across the US.
Meet bpm’online at the CRE // Tech Intersect symposium in New York
Bpm’online, whose process-driven CRM software for marketing, sales and service helps over 6,000 organizations win more customers, will showcase the latest version of bpm’online real estate at the CRE // Tech Intersect symposium to be held on October 22 in New York, NY.
BrainSell joins bpm’online partner network to meet industry demand for process-driven CRM
Brainsell now offers bpm’online’s award-winning solutions to help even more businesses scale with its powerfully different approach to strong processes and technology.
Bpm’online moves even higher into Leader Quadrant in Nucleus research’s CRM Value Matrix 2H 2015
One of Only 6 CRM Vendors In the Leader’s Quadrant, Bpm’online Receives Very Strong Ranking for Usability, Functionality; Strong Focus on Business Process Automation and Flexibility
As industry analysts hail increased process-driven focus, new HaloPays, Portman deployments highlight why 8 out of 10 new bpm’online customers have switched from other CRM systems.
Meet bpm’online at the industry’s key event - CRM Evolution 2015 Conference & Exhibition
Bpm’online, a premium vendor of process-driven software for marketing, sales and service, is a gold sponsor at the CRM Evolution 2015 Conference & Exhibition held at New York Marriott Marquis, August 17th – 19th, 2015.
CRM Evolution is a premier conference and expo designed to help organization change along with its customers showcasing the latest ideas, strategies, and technologies to create great customer experiences, improve customer satisfaction and loyalty, streamline business processes, and increase profitability.
Bpm'online is named the Leader in the Midmarket CRM by CRM Magazine
The company is the only vendor in the Midmarket CRM category to receive a 4.0 or better for every criterion!
Bpm’online captures strong demand for process-driven CRM with expanded North American partner ecosystem
Three Proven Cloud CRM-Savvy Firms To Accelerate Opportunities in the US and Canada
Bpm’online, whose cloud-based process-driven CRM software for marketing, sales and service automation helps over 6,000 organizations win more customers, faster, moved to capture strong demand for its solutions in the US and Canada by naming three additional channel partners: Woodbury Consulting Partners of Shelton CT, Value Stream Consulting of Saint Joseph, MO and Majente of Toronto, Ontario.
Bpm’online ranked among Top 10 CRM by GetApp
Bpm’online is proud to announce that bpm’online CRM has been ranked among the top 10 CRM systems by GetApp, the largest cloud-based
business apps marketplace.
GetApp’s quarterly report aims to make the initial task of finding a cloud-based business software application easier. The Q2 2015 ranking of CRM solutions identifies trends in CRM and provides valuable data to businesses that are looking for the best enterprise software.
Introducing bpm’online academy – a sophisticated online education platform to learn bpm’online products
Bpm’online, a premium vendor of cloud-based CRM software for marketing, sales and service automation, introduces bpm’online academy, a new online educational platform that offers bpm’online customers and partners a wide variety of video tutorials, user and customization guides, training, testing and certification.
Get trained fast
Introducing even more attractive pricing for bpm’online customer service
Bpm’online informs its clients and partners about the change of the pricing model for bpm’online customer service application. While previously the clients using bpm’online customer service were billed by the number of cases.
The price change is effective immediately, starting July 10, 2015.
Customers can benefit from using bpm’online customer service, an innovative cloud-based helpdesk, by employing out-of-the-box processes for full-cycle service management, designed to deliver omnichannel customer service and support.
Bpm’online platform version 7.6 release – enhanced usability and more tools for omnichannel communications
Bpm’online, a premium vendor of cloud-based CRM software for marketing, sales and service automation, announces the release of version 7.6 of its next-generation process-driven platform. The new version offers a significantly enhanced user experience when working across multiple communication channels: phone calls, emails and social media. In addition, enhanced data management tools ensure simplified data search, filtering and analysis.
Omnichannel communication capabilities
Bpm’online introduces major update of bpm’online sales – empower your sales reps with extended field sales and order management capabilities
Bpm’online introduces the latest version 7.6 of bpm’online sales - the cutting-edge end-to-end sales cycle management software. The updates include extended features for field sales and order management along with a number of other enhancements that will significantly simplify the work of sales representatives.
Extended field sales capabilities
Advanced functionality for field sales management is designed for two main roles and available for users of bpm’online sales omnichannel edition:
Bpm’online streamlines the customer journey with major new version of its cloud-based CRM platform
Guided Field Selling, Ominchannel Tools and Digital Marketing Automation Features Seamlessly Drive the Process from Leads to Loyalty
Bpm’online introduces major update of bpm’online customer service – set up an ongoing dialogue with the customer
Bpm’online introduces the updated version 7.6 of bpm’online customer service – a robust application for full-cycle service management. The new version delivers improved customer self-service portal functionality, as well as wide variety of tools for delivering exceptional omnichannel customer service and support.
Bpm’online introduces major update of bpm'online marketing – improve your conversion rates at each stage of customer interactions
Bpm’online introduces the updated version 7.6 of bpm’online marketing - a holistic multichannel marketing automation platform that ensures the ideal customer journey. The updated version includes a variety of tools to power up digital marketing: from the email template designer and enhanced trigger campaigns that generate automated messages, to analysis of lead pipelines and lead generation channel efficiency.
Easy-to-use email marketing tools
Bpm’online wins ISM Top 15 CRM Software Award for 2015/16
Bpm’online is proud to announce today that its bpm’online CRM was selected by ISM Inc., Customer-Centric Strategic Advisors, as a Top 15 CRM Software Award winner for 2015/16. (1)
Bpm’online CRM was chosen after intensive testing by the ISM Software Lab. Each package was rated according to 179 selection criteria. This is the second time in a row that bpm’online is selected as ISM Top 15 CRM Award winner.
Price change for selected bpm’online sales editions
Bpm’online informs its clients and partners about the minor price increase for the following editions of bpm’online sales.
The price change is effective immediately, starting May 13, 2015. However, any orders placed within one week from the mentioned date will be charged at the previous lower prices.
Bpm’online has been included in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2015
BOSTON, MA, May 11, 2015 – Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, today announced that it has been included in the Gartner CRM Customer Engagement Center Magic Quadrant, 2015. (1)
Bpm’online believe this recognition highlights their mission to create the best-of-breed technologies for process-driven CRM empowering businesses to develop excellent customer relationships at every point in the customer journey hence delivering an outstanding omnichannel customer experience.
Bpm’online announces an innovative Partner Program that empowers channel partners to build sustainable businesses with recurring revenue
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, unveils its comprehensive new Channel Partner Program to empower complementary technology providers, resellers and consultants to meet the challenges of the cloud era and build sustainable businesses with recurring revenue. Innovative, flexible and barrier-free, bpm’online’s Partner Program provides a competitive edge and opportunity to expand your business to new heights.
Bpm’online to showcase its next-gen CRM for real estate professionals at The REALTORS® Trade Expo
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, will showcase the latest version of bpm’online real estate at the REALTORS® Trade Expo to be held on May 13-14 in Washington, D.C.
Bpm’online named 2015 CRM Excellence Award winner
From lead to keys-in-hand: bpm’online introduces the 7.5 version of its next-gen CRM for real estate professionals
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, introduces the updated 7.5 version of bpm’online real estate - next generation CRM system designed for commercial and residential real estate companies to manage every step of customer interactions - from leads to transactions. The latest version of the product delivers unparalleled customization capabilities, enhanced MLS integration, and extended features for listing and contract management.
MLS integration and request matching
Highlights and top take-aways from bpm’online Networking Day in Boston, MA
BOSTON, MA, April 17, 2015 – Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, hosted bpm’online Networking Day in Boston, MA on April 10, 2015. The one-day fast-paced event brought together CRM integrators, users, industry experts and bpm’online community marking a new milestone in the company’s expansion into North America.
Bpm’online receives the highest overall score among Strong Performers for its product for Midmarket CRM
Bpm’online today announced that it has been named a 'Strong Performer' in The Forrester Wave™: CRM Suites For Midsize Organizations, Q1 2015 evaluation. According to the report, bpm’online received the highest score for the current offering among Strong Performers.
As part of its comprehensive research, Forrester evaluated the ten most significant customer relationship management suite vendors across 95 criteria and rated each vendor in three major categories: Current offering, Strategy and Market presence.
Paul Greenberg to present ‘The Future of CRM’ at bpm’online Networking Day in Boston, MA
BOSTON, MA, March 31, 2015 – Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, is happy to announce that Paul Greenberg, the author of the best-selling ‘CRM at the Speed of Light’, President of The 56 Group, LLC, and Executive Vice President of the CRM Association, will be the guest of honor at bpm’online Networking Day, that will take place in Boston, MA on April 10, 2015.
Bpm’online sales 7.5 – the award-winning software that drives efficient sales processes
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, introduces the updated 7.5 version of bpm’online sales - the cutting-edge end-to-end sales cycle management software that drives efficient customer acquisition, development and retention. The updates include extended features for sales forecasting and contract management, as well as a large number of smaller enhancements that significantly simplifies the work of sales reps.
Bpm’online platform major update – delivering further flexibility with new extended customization tools
Bpm’online, a premium vendor of process-drive cloud-based CRM software, is proud to announce the latest major update of its premier platform. Bpm’online 7.5 delivers unparalleled customization capabilities, allowing users to literally ‘modify everything’ in the system.
Bpm’online customer service 7.5 – a robust cloud application for full-cycle service management
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, introduces the updated version 7.5 of bpm’online customer service – a robust application to deliver omnichannel customer service and support. The key benefit that the system provides to service agents is that it offers the functionality handle a massive volume of service requests in a very intuitive and simple to use application.
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, introduces the updated 7.5 version of bpm’online marketing - a holistic multichannel marketing automation software platform. The system provides extended tools for building personalized communication strategies based on customer needs and preferences.
More tools to seamlessly manage the entire customer journey in bpm’online 7.5
Bpm’online, a premium vendor of process-driven cloud based software for marketing, sales and service automation, is proud to introduce the release of 7.5 version of its top-of-the-line platform. Bpm’online 7.5 delivers unparalleled customization capabilities, allowing users to literally ‘modify everything’ in the system. Furthermore, the extended functionality of CRM capabilities offers greater personalization of interactions with customers, achieving a better control over opportunities and deals, and providing outstanding customer service.
Bpm’online maintains strong position in the Facilitator quadrant of the CRM Value Matrix 1H 2015, ranking at the top for usability
Bpm’online, a premium vendor of process-driven cloud based CRM software, announced today that Nucleus Research has placed bpm’online as a Facilitator in its latest release of the CRM Technology Value Matrix. Nucleus Research notes that bpm’online has been able to maintain a strong position in the facilitator quadrant, ranking at the top for usability.
The Nucleus Research Value Matrix evaluates the value CRM vendors provide to their customers based on products’ usability and functionality as well as innovations to compete within the highly-viable CRM market.